OEM Sales Engineer - HVACR Pumps
Company: Malco Group
Department: Commercial (Sales)
Reports To: VP, Pumps & OEM
Location: Remote
Malco Tools is seeking a motivated and experienced OEM Sales Engineer to serve as the primary sales and technical resource for our OEM customers in the HVACR pump segment. This role combines sales and application support, Identification of new business via existing and new customers, project management, and problem-solving to ensure our customers receive the right solutions and exceptional service. The position also plays a key role in gathering customer feedback to help shape future product development.
This is an individual contributor role that thrives on collaboration—working closely with Sales, Product Management, and Engineering teams. The role operates within The Malco Group’s Traction/EOS framework, which emphasizes clear goals, measurable results, and a culture of accountability.
Essential Duties:
- Partner with existing and identification of new OEM customers to understand their needs and recommend the best pump solutions for their applications.
- Provide technical expertise to support the sales process, including training, tools, and resources for the sales team.
- Act as the go-to resource for troubleshooting and resolving technical issues quickly and effectively.
- Work closely with internal teams to ensure smooth project execution and timely delivery of solutions.
- Capture customer insights and share them with Product Management and R&D to influence future product improvements.
Knowledge/Skills/Abilities:
- Strong communication and collaboration skills.
- Project Management skills
- Market and Sector knowledge to identify opportunities
- Consultative selling skills
- Strong communication skills to confidently convey and sell solutions
- Customers receive timely, accurate technical support.
- Sales teams are equipped with the tools and knowledge to win business.
- Issues are resolved quickly, and lessons learned are shared internally.
- Customer feedback is documented and used to improve products and processes.
- Highly organized with the ability to manage ongoing business, multiple projects and as such competing priorities, meet deadlines, and operate effectively in a fast-paced, evolving environment.
- Ability and willingness to travel up to 40%.
Education/Experience
- Bachelor’s degree in engineering or similar field or relevant experience in HVACR or OEM experience.
- 5+ years of experience in technical sales or application engineering, ideally in HVACR or Pumps.
- Strong communication skills and ability to explain technical concepts in simple terms to customers.
- Comfortable working in a fast-paced, customer focused environment.
Fully remote i.e. home and travel
This position offers a remote work schedule, allowing for a combination of remote work and presence with our customers.
Benefits and Perks:
The Malco Group recognizes the importance of offering comprehensive benefits and perks to its employees, including:
- 401k with company matching.
- Medical, Dental & Vision Insurance
- Company paid life insurance and paid short-term disability.
- Paid time off
At The Malco Group, we value collaboration, results-oriented approaches, proactive behavior, and inclusivity. Safety is our top priority, demonstrating our commitment to the well-being of our employees and stakeholders. As an equal opportunity employer, we actively encourage applicants from diverse backgrounds and experiences to apply for the position. Join us in creating an inclusive and supportive workplace where diversity is embraced.
Our facility is located in the "Heart of the Lakes", which is known for its abundance of lakes, great shopping/dining opportunities, top rated schools, and a strong sense of community amongst area residents!
Plano, Texas
Full Time