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ESSENTIAL FUNCTIONS

• Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met
• Appointment scheduling for clinic visit, injections, and procedures
• Work with the leadership team to mastermind ways to improve the quality of patient care and workflows
• Partner with the clinic leadership to manage office/medical supplies, and office equipment
• Process paperwork (work letters, FMLA, etc.)
• Process Prescription request
• Managing patient portal messages and clinic task buckets
• Attend clinic meetings
• Answering incoming calls/messages
• Schedule, reschedule, and cancelling appointments
• Chart Prep
• Other duties as assigned

EDUCATION

• High School Diploma or equivalent knowledge preferred
• Medical Assistant diploma or certificate from an accredited institution preferred

EXPERIENCE

• 2-3 years in a healthcare setting providing service to patients

KNOWLEDGE

• Knowledge of HIPPA and patient confidentiality laws
• Knowledge of using computers and various computer programs
• Knowledge of medical terminology

SKILLS

• Skill in supporting clinical and clerical operations
• Skill in providing excellent customer service
• Skill in telephone etiquette
• Skill in time management
• Multitasking and organizational skills
• Excellent written and oral communication skills
• Teamwork skills

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Education

Experience

Licenses & Certifications