Intake Coordinator✍️
📍 Full-Time | Jacksonville, FL – Corporate Location
Join the #1 Orthopedic Team in Northeast Florida!
Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.
As Southeast Orthopedic Specialists continues to grow, we are seeking a Workers Compensation Specialist to join our Central Business Office team in Jacksonville, FL. In this role, you’ll serve as a key point of contact for patients, adjusters, and nurse case managers while ensuring compliance with workers compensation processes, accurate documentation, and timely claims management. Below are the key responsibilities and qualifications for this rewarding position:
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🌟 What We Offer
Here’s a sneak peek of the awesome perks our Full-Time Team Members enjoy:
✅ Competitive health & welfare benefits+ HSA
✅ Monthly stipend for extra coverage
✅ 401(k) with company match 💸
✅ 24/7 Employee Assistance Program
✅ PTO, paid holidays, AND appreciation events 🎉
…plus, so much more!
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GENERAL SUMMARY
🩺 What You’ll Do
- Answer incoming calls and emails for the Workers Compensation department and set up new patient charts.
- Schedule appointments, obtain authorizations for visits, surgeries, and physical therapy.
- Provide end-of-visit documentation to insurance carriers and process outgoing claims.
- Communicate with adjusters, case managers, and providers regarding patient work status and care needs.
- Process Worker’s Compensation forms and maintain accurate records and reports.
- Ensure compliance with payer requirements, state and federal regulations, and clinic policies.
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✅What We’re Looking For
- High school diploma/GED or equivalent preferred.
- At least 1 year of experience in medical billing or a medical business office setting.
- Knowledge of Workers Compensation processes and payer-specific requirements.
- Strong communication and organizational skills with attention to detail.
- Ability to manage multiple tasks, resolve issues, and support both patients and providers effectively.
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📨 Ready to join us?
Submit you application today!
Be part of a team that values excellence, teamwork, and your career growth. Let’s make a difference—together!
** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **
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