We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.
Job Description
• Performs installation of desktop software products as approved by client.
• Performs additional application installation and/or configuration as required as per advice and guidance from TechM
• 2-3 Years of experience to support L1 level Windows devices break fix Issues
• Completion of tasks as per advice and guidance from TechM
• Participates and communicates effectively with team members.
• Develops and maintains a high level of customer satisfaction, and improved customer relations.
• Develops understanding of computer operating system and application interaction with computer equipment.
• Knowledge of Microsoft operating systems and Microsoft desktop products.
• Demonstrated commitment to quality and performance improvement.
• Strong end client communication skills should be able to communicate effectively with TechM and Client.
• Able to communicate in Local Language.
• Behaves in a professional manner, adheres to workplace policies, and maintains hygiene.
Onsite Roles and Responsibilities:
Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and changes for all EUC Equipment, Software, and related services at customer Sites.
Coordinate, plan, and schedule IMACs with all affected IT functions (whether the function is included within the Services provided by the Service Provider, as a customer-retained function, or a Third Party).
Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or disturbance to Client.
Onsite field support and IMACs for customer will follow standard business hours nationally (6AM – 8 PM CST).
Regards,
Mohammed Ilyas.
PH - 229-264-4024 or Text - 229-469-1455 or You can share the updated resume at Mohammed@vtekis. com
St Louis Park, Minnesota
Full Time