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Vendor & Asset Management

• Supervise in-house and outsourced service providers for maintenance, housekeeping, and repair services.
• Oversee contract negotiations, approvals, and ongoing vendor performance evaluations to ensure service quality.
• Maintain documentation and compliance records for all facility contracts and vendor-related projects.
• Ensure all preventative maintenance programs are executed properly, optimizing asset longevity and efficiency.
• Manage procurement and requisition of materials and supplies necessary for property operations.

Tenant Coordination & Operational Standards

• Serve as the primary liaison for tenants, ensuring compliance with lease agreements and operational policies.
• Support tenants during buildouts and renovations, coordinating with contractors, architects, and inspectors.
• Conduct routine inspections to maintain high standards for storefront aesthetics, common areas, and back-of-house spaces.
• Respond to tenant inquiries and concerns, ensuring swift resolution and positive relationships.

Energy & Sustainability Management

• Oversee building automation systems and energy management programs to optimize efficiency.
• Manage lighting, HVAC scheduling, and sustainability initiatives for the property.

Project Management & Budget Oversight

• Assist in the planning and execution of capital improvement projects and operational upgrades.
• Develop and manage budgets related to operations, facilities, and vendor contracts.
• Identify opportunities for cost-saving measures and operational efficiencies.

Environmental Health & Safety (EHS) Compliance

• Implement and enforce environmental and safety regulations, ensuring compliance with corporate standards.
• Maintain records related to hazardous materials, emergency procedures, and regulatory tracking.
• Lead safety training sessions for on-site staff and service providers

• Other related duties as required by customer Property Management

Education 

College degree or greater, or combination of education and experience in related field

Business Experience

Minimum of five (5) years experience Five years’ experience at facilities engineering or operations field.

Licenses/Certifications

·         Any related facility management, operations, sustainability certification/licenses that covers energy-efficient building operations, HVAC systems, and maintenance best practices.

Language Skills

·         Strong communication skills required

·         Ability to read, write, and communicate in English required

Technical Qualifications & Skills

·         Experience in Facilities Management – At least 5-7 years of experience in operations, maintenance, or

·         Vendor & Contract Management Skills – Ability to oversee vendor contracts, negotiate service agreements, and ensure compliance with operational and financial standards

·         Strong Leadership & Communication – Experience managing teams, coordinating with tenants, and maintaining positive relationships with stakeholders.

·         Budgeting & Financial Oversight – Knowledge of budgeting, expense tracking, and cost-control measures to optimize building operations.

·         Knowledge of Building Systems – Understanding of HVAC, electrical, plumbing, lighting, and general facility maintenance to coordinate repairs and improvements.

·         Environmental Health & Safety (EHS) Compliance – Familiarity with workplace safety regulations, emergency protocols, and compliance requirements.

·         Technical Proficiency – Ability to work with Microsoft Office, building automation systems, and Computerized Maintenance Management Systems (EMCOR-Via CMMS).

·         Problem-Solving & Crisis Management – Ability to respond to emergencies, coordinate solutions, and minimize disruptions to retail operations.

Operational Efficiency & Resource Management – Ability to optimize workflows, manage facility resources, and ensure smooth daily operations.

Vendor & Stakeholder Relations – Strong ability to build, maintain, and oversee vendor partnerships while ensuring high-quality service delivery.

Financial Acumen – Understanding of budgeting, forecasting, and cost-management to drive efficiency and financial sustainability.

Tenant Coordination & Customer Service – Ability to support tenants, resolve concerns, and uphold high standards for building appearance and functionality.

Problem-Solving & Decision-Making – Capacity to quickly assess challenges, develop solutions, and make informed operational decisions.

Safety & Regulatory Compliance – Knowledge of health, safety, and environmental regulations to ensure compliance and mitigate risks.

Strong Communication skills needed to interact with customer and tenants accordingly