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HOPCo

HOPCo

Medical Secretary

location Madison, Wisconsin

Job Type Full Time

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Job Details

Description

ESSENTIAL FUNCTIONS

  • Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met
  • Appointment scheduling for clinic visit, injections, and procedures
  • Work with the leadership team to mastermind ways to improve the quality of patient care and workflows
  • Partner with the clinic leadership to manage office/medical supplies, and office equipment
  • Process paperwork (work letters, FMLA, etc.)
  • Process Prescription request
  • Managing patient portal messages and clinic task buckets
  • Attend clinic meetings
  • Answering incoming calls/messages
  • Schedule, reschedule, and cancelling appointments
  • Chart Prep
  • Other duties as assigned


EDUCATION

  • High School Diploma or equivalent knowledge preferred
  • Medical Assistant diploma or certificate from an accredited institution preferred

EXPERIENCE

  • 2-3 years in a healthcare setting providing service to patients


KNOWLEDGE

  • Knowledge of HIPPA and patient confidentiality laws
  • Knowledge of using computers and various computer programs
  • Knowledge of medical terminology


SKILLS

  • Skill in supporting clinical and clerical operations
  • Skill in providing excellent customer service
  • Skill in telephone etiquette
  • Skill in time management
  • Multitasking and organizational skills
  • Excellent written and oral communication skills
  • Teamwork skills

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

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