Must have previous experience in a Healthcare setting!
The Scheduler will focus on efficiently meeting the needs of our clients in a Home Health setting. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Our comprehensive benefits include:
Medical, Dental, Vision
Flexible schedule
Competitive pay + mileage reimbursement
401K with Company match!
Tuition reimbursement + other discounts
Responsibilities
The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimal outcomes.
Ensure HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations
Ensure proper documentation and record-keeping for agency payors
Maintain data integrity in client scheduling software system
Understand and ensure adherence to the agreed Plan of Care for each client served
Partner and communicate with all members of the client’s circle of care which may include, but is not limited to, family members, assigned Power-of-Attorney spokesperson, community partners and related agencies
Monitor and report on changes in the client’s Plan of Care, services, or condition as required
Conduct periodic home visits and safety checks
Review and determine client service schedules to ensure adequate staffing and processing completed visits for payment
Support recruitment, screening and selection of staff based on Agency and external referrals
Support all initiatives related to Branch Growth
Provide administrative support for key branch functions (payroll, employee assistance, answering phones)
Assume on-call responsibility as needed
Other duties as assigned
Qualifications
High School Diploma Required
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred (per regulatory requirements)
Excellent Customer Service Skills
Previous experience with community service, client service or staffing experience
Knowledge or previous experience working in an office setting with computers, phones, facsimile, and other related tasks
Driving Required. Must have valid driver’s license and current auto insurance
Individual must have the ability to stand and work or have mobility through mechanical assistance
About our Line of Business
Adoration Home Health and Hospice provides quality and compassionate services in the comfort of home, providing support for patients, families and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information about Adoration, please visit www.AdorationHealth.com. Follow us on Facebook and LinkedIn.