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6 Jobs in Troy, Michigan

Tephra
Position Details: ServiceNow Solution Architect (HRSD & EC Pro)

Location Troy, Michigan

 
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Auburn Washburn School District
Store Manager

Location Troy, Michigan

Full Time
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Michigan Schools and Government Credit Union
Real Estate Lending (Mortgage) Director

Location Troy, Michigan

 
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AnthroMed Education
Elementary School Social Worker

Location Troy, Michigan

Full Time
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Michigan Schools and Government Credit Union
Digital Service Specialist (eServices Banker)

Location Troy, Michigan

 
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Auburn Washburn School District
Customer Service - Self Storage Manager

Location Troy, Michigan

Full Time
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Tephra
Tephra

Position Details: ServiceNow Solution Architect (HRSD & EC Pro)

location Troy, Michigan

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Description:

As a Solution Architect;
  • Work on product implementation in ServiceNow Employee and HR product suite primarily 
  • Develop a comprehensive thought leadership strategy with ServiceNow at the core and aligned with Business objectives and Industry trends
  • Lead discovery effort to design an approach and roadmap for transforming employee experience and HR Operations using ServiceNow Employee and HR product suite
  • Lead assessment of current ServiceNow Employee and HR product implementation and setup to recommend gaps, improvement areas, best practices, continual transformation. 
  • Lead discovery effort to design an approach and roadmap for transforming sourcing and procurement process using ServiceNow Finance & Supply Chain product suite
  • Lead assessment of current ServiceNow sourcing and procurement process & tools implementation and setup to recommend gaps, improvement areas, best practices, continual transformation. 
  • Lead workshops to understand customer’s business imperatives, technology landscape and transformation priorities and recommend right fit solution, architecture and best practices 
  • Map customer’s business problems to ServiceNow solutions
  • Design, Create, configure, and customize ServiceNow applications (HRSD and other ServiceNow modules) for new and existing implementations
  • Develop solutions on ServiceNow platform using an "Architecture first" principle
  • Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs
  • Set-up interfaces between ServiceNow and other platforms in line with integration opportunities
  • Perform system and integration testing
  • Work with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles
  • Recommend Administration settings and best practices
  • Create documentation of the developments, unit test cases and implementation plans.
  • Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution.
Must Have: 
  • 7-13 years of experience in ServiceNow technology
  • Extensive experience with ServiceNow platform, specifically with EC Pro and Now Mobile
  • Strong background in solution architecture and technical design, with a focus on user experience, Employee Center Pro, Now Mobile, Knowledge Management, integration technology
  • Strong understanding of HR processes and the ability to translate these into technical solutions
  • Strong understanding of Employee service portals and self-service technologies
  • Proven experience in at least one design, architect and implementation Employee Center Pro on ServiceNow
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
  • Experience in architecting, solutioning, implementation and configuration off Employee Center Pro and No Mobile
  • Ability to map customer’s business problems to ServiceNow solutions
  • Ability to lead workshops to understand customer’s business imperatives, technology landscape and transformation priorities and recommend right fit solution, architecture and best practices.
  • Possess advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities.
  • Experience in working with ServiceNow Knowledge Management and well versed with its taxonomy
Good to have:
  • Good experience on ServiceNow modules ITSM, ITOM, ITAM, Admin
  • Prior experience of working on any one of the HCM platforms  ex: Oracle HCM, Oracle Peoplesoft, Workday, SAP success factor, etc. 
  • ServiceNow Certified Implementation Specialist - HRSD
  • Experience in Service Catalog rationalization catalog Items with workflows, business rules, UI Pages, UI actions, 
  • Good to have experience in ServiceNow UI Development: ServiceNow Service Portal/Employee Center Components like Branding, SP pages, UI pages, Widgets, along with UI technologies Angular JS (1.X) , Angular Provider, Angular Templates, Bootstrap 3 framework, CSS, HTML
  • Good experience and familiarity in BFSI domain
  • Self-starter, good interpersonal skills, ability to lead customer meetings and build customer confidence
  • Excellent communication skills, both written and verbal, ability to work effectively in virtual teams
  • Experience working in Agile environment using SCRUM methodology.

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