For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
As the Technical Services and Research Supervisor, you will provide supervision and training for employees. You will maintain performance and service levels consistent with and according to company standards, the CRADL organization and client contractual requirements. Recommend new or innovative techniques to improve productivity, increase efficiencies, and maintain quality standards and liaise with clients to ensure satisfaction with technical staff’s performance.
Essential Duties and Responsibilities
- Supervises the daily activities of technical services and study team comprising of research associate/ study technicians and study coordinators, ensuring all services meets organizational standards & client expectations.
- Schedules, assign and balance workload among the technical staff for research and tech services.
- Accommodate varying workloads and work on weekends, holidays, and evenings to meet study needs; ensure resolution of after-hours emergencies as necessary, to ensure smooth service operations and client satisfaction.
- Meets with individuals and teams to go over study assignments and expectations.
- Act as subject matter expert in in vivo technical skills and basic animal welfare skills, and participates in studies as needed.
- Develops new in vivo techniques for CRO.
- Conducts personnel training (and re-training), and maintains documentation for competency/ proficiency assessments.
- Functions as a primary point of contact for issues impacting the technical services, works with leadership for effective resolution.
- Interacts with clients as required to address client inquiries and complaints.
- Maintain an awareness of the financial status and impacts of ongoing studies.
- Proactive resolution of operational and quality issues; continuously guiding and training staff to improve processes, and operational efficiencies.
- Ensure in vivo study applications are performed in accordance with currently defined protocols and in a manner consistent with the Guide for the Care and Use of Laboratory Animals and all local, state, and federal requirements.
- Ensure creation and maintenance of accurate study records, and delivery of study data to clients.
- Operate and maintain equipment and supplies needed to effectively operate the technical and research services program in vivarium facilities.
The pay range for this position is $90-105K USD annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
Job Qualifications
- Education: Bachelor's degree (B.A./B.S.) or equivalent in animal or laboratory science, business, or related discipline.
- Experience: Minimum four (4) years in the laboratory animal industry of which two (2) years is supervisory or lead technician experience.
- Certification/Licensure: AALAS certification at the Laboratory Animal Technologist level (LATG) preferred.
- An equivalent combination of education, experience, and certifications may be accepted as a satisfactory substitute for the specific education and experience listed above.
About Insourcing Solutions
Charles River Insourcing Solutions℠ can streamline research by delivering operational and cost efficiencies through the strategic insourcing of GMP, GLP and non-GLP research services from discovery through safety assessment. Insourcing Solutions℠ provides you with the ability to maintain control of your facility and expertise while leveraging available space.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.
Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
San Carlos, California
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