Your job as one of our Service Managers is to lead the daily maintenance operations for one property or a portfolio of properties.
As a Service Manager, some of your responsibilities will include:
- Leading the maintenance team in diagnosis and repair in areas such as: HVAC, Electrical, Plumbing, Carpentry, Drywall, Flooring, General Maintenance, and unit turnover
- Working to achieve the operational goals of the property within Company policies/guidelines
- Conducting property inspections regularly, identifying interior and exterior work that needs to be completed
- Managing move-in and move-out processes
- Scheduling and executing routine preventative maintenance
- Updating work order systems, generating work orders, and directing service team
This position is ideal for those that enjoy and have experience in maintenance and supervisory roles, and for those with experience in managing a system to fulfill service requests in a timely manner.
Required Knowledge, Skills, and Abilities
- HVAC certification
- CAM-T preferred
- Demonstrated plumbing, electrical, and carpentry skills required.
- Knowledge of OSHA safety rules and regulation.
- Excellent time management and prioritization skills.
- Ability to communicate in writing, drafting performance reviews and responding to emails.
- Excellent verbal communication skills with residents and staff.
- Superior customer service skills with ability to respond to clients with diplomacy, tact and patience.
- Ability to quickly learn new technology and computer applications.
- Demonstrated sensitivity to different cultures.
- Valid driver’s license and reliable transportation required.
Education and Experience
- High School Diploma or Equivalent
- Five years’ experience in commercial or industrial setting
- Experience supervising a team, including acting as a role model for others, selecting and training new staff, providing mentoring and coaching to junior staff to develop professionally.
E-VERIFY NOTICES:
E-Verify Participation (English): https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf
E-Verify Participation (Spanish): https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Right to Work (English): https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf
Right to Work (Spanish): https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf
Reisterstown, Maryland
Full Time