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Company Description

What we do at Shaker matters. We help to connect people with jobs.  A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That takes smarts and creativity. Ideas and innovation. That takes great people of many talents. And that is exactly what we have at Shaker. There’s so much we can accomplish together. Join us.

Job Description

The Account Executive role has responsibility for daily client service, support and satisfaction while continuously learning our business and refining their skills. If you thrive on learning, listening, solving, communicating, and partnering to deliver service excellence, in a fast-paced and deadline driven environment, this could be the role for you. Ours is an ever-changing business that requires continuous learning across a wide range of media and technology solutions. And, it’s important work as you’ll be impacting the way companies and candidates connect.  

Client Service: 

• Perform daily management of existing clients which includes listening to their needs and delivering solutions. This requires heavy phone, email and online meeting time so you’ve got to love connecting with clients as well as with the media.  

• Build and maintain strong relationships – internally, with the media/vendors and especially with your clients.  

• Ability to listen well and communicate articulately in a professional manner written, telephone and in-person 

• Able to build and maintain strong relationships (internally and with clients) 

• Understand assigned client dynamics and requirements 

• Serve as client’s internal Shaker advocate, interacting with Shaker departments to coordinate all deliverable seamlessly 

• Prepare proposals and media recommendations as directed: conducting media research; talking to vendors; gathering options and pricing; organizing data for Client Management review and discussion 

• Prepare, process and fully execute all order types 

• Ensure client approvals are received prior to deadline  

• Create orders and manage through to final billing, ensuring a high level of detail and accuracy 

• Submit relevant forms for all internal requests, providing accurate and comprehensive scope details required to receive the best possible client deliverable 

• Follow-up with departments to ensure requested deadlines are met 

• Assist in the preparation of presentations to clients as requested 

• Manage passwords and reporting for client contracts and ensuring reports are pulled in a timely and detailed fashion as expected by the client 

Sales: 

• Become skilled at selling Shaker services 

• Effectively and efficiently scope and close projects and campaigns 

• Develop client-specific strategies to meet client needs/expectations 

• Generate client growth opportunities 

• Gain proficiency with: Programmatic, SEM/PPC/Sponsored Content, Social Media and Creative Services (EVP/Branding, campaign development, premium items and support materials, brochures), Interactive Services (Websites, landing pages, digital assets and more), technology solutions (ATS, CRM, Sourcing, and others) to help manage client initiatives within each core category 

• Build credibility and trust with clients and co-workers across all departments 

• Manage workflow and activity across all team members 

Media & Vendor Relations: 

• Attend all agency media/vendor presentations 

• Engage with media/vendors to understand product suites suited for specific client goals and objectives 

• Prepare media recommendations and plans based on client scope (hiring objectives, geography, budgets and more) 

• Present and review recommendations and alter as needed to achieve goals 

• Execute media plans, coordinating all assets (creative) and media agreements/orders 

• Track media performance against plan to ensure timely reporting and strategy changes that may be required 

Project management: 

• Maintain client project logs 

• Act as liaison between client management and relevant departments to ensure objectives and timelines are met 

• Juggle multiple projects and clients simultaneously, ensuring accurate and timely delivery  

Qualifications

• BA and relevant experience, ideally 1-3 years 

• Background in advertising, marketing, HR/talent acquisition  

• Agency experience preferred; recruitment-related a strong plus  

• Excellent communication/client-interaction skills both in person and via phone/electronic media  

• Excellent attention to detail, strong organizational skills, and exceptional follow-through  

• Knowledge of current talent-industry marketing and advertising trends/best practices  

• Demonstrated proficiency in FileMaker, MS Office Suite (Word, PPT, Teams), Excel and LinkedIn 

• Ability to perform research and campaign planning  

• Strong capacity and desire to grow, develop, and engage with clients  

• Exceptional critical thinking and problem-solving skills 

Additional Information

Rewards and Career Advantages 
Within a culture defined by energy, fun, and talent, our team enjoys competitive pay, health and financial benefits, and the opportunity to work among innovative, friendly colleagues. 

Our benefit package includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401k with Employer Match
• Paid Time off (PTO)
• Parental Leave
• Life Insurance
• Disability, AD&D, Critical Illness Insurance
• Pet Insurance
• Pre-paid Legal Insurance
• Technology Stipend
• Commuter Benefits / Discounted Parking
• Volunteer Time Off
• Employee Assistance Program

Shaker Recruitment Marketing is an equal opportunity employer. Shaker RM evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

About Us 
 Shaker Recruitment Marketing is a family-owned recruitment advertising and marketing communications agency that has exceeded the expectations of clients since 1951. Strategically responding to change, we have created a legacy of success through excellence in creativity, service, relationship-building, employee/client retention, and agility. We offer best-in-class solutions for employer branding, media planning and buying, career site design and development, social media recommendations, and mobile solutions.