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Community Support Specialists provide mental health support where it makes the most impact—in our clients' homes and communities. As a Community Support Specialist, you walk alongside clients in every step of their recovery.

Thresholds is one of the oldest and largest community mental health organizations in Illinois. We pride ourselves on being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Are you someone who enjoys getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? Working as a Community Support Specialist is a unique learning opportunity. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will also drive them to doctors’ appointments, to benefits offices, or to the grocery store to strengthen daily living skills.

You will create plans for symptom management and teach coping skills to support clients to reclaim their lives. You will not only see their progress, but will document their experiences and recovery process. No day is the same and you get to see the difference that you make every day.

Our culture is supportive, and you will collaborate with your team to coordinate client care and talk through challenges. Deepen your knowledge of harm reduction, trauma-informed care, and other clinical best practices through ongoing opportunities for training and professional development, including clinical supervision. This is an invaluable experience to launch a variety of career paths and growth opportunities available within Thresholds.

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.

To succeed in this role, you need:

  • Effective communication and relationship-building
  • Good writing skills
  • Strong time management and organization
  • To be at least 21 years old
  • A valid driver’s license, current car insurance, and daily access to your own car
  • Willingness to provide transportation to clients

Many education and experience paths are eligible for this role:

  • High school diploma or GED certificate and 5 years of supervised clinical experience
  • Bachelor’s degree in Psychology, Social Work, or related field
  • Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
  • Master’s degree in Psychology, Social Work, or related field

What sets Thresholds apart:

  • Competitive pay - Base Rate: $20.75 - 24.00 per hour
  • Subject to increase based on education and experience
  • Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
  • Dental insurance, vision insurance, 4 medical insurance plans
  • 403(b) retirement plan with 3% employer match
  • Robust employee assistance program (EAP)
  • Mileage reimbursement
  • Public service loan forgiveness
  • Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)