WPM is seeking a customer-driven, forward-thinking, self-motivated and experienced Property Manager to lead our team at Emerson Flats located in Mt. Wolf, PA. The Property Manager will act as the heart of this community, they will be responsible for leading a team of associates in the efficient operation of this residential community.
***Starting salary ranges between $55,000 - $60,000 annually based on experience***
You will partner closely with your RPM and property ownership to ensure all operation and financial goals are being met. If you are a person who has residential property management expertise, a passion for maintaining a great establishment, and are devoted to your employees and residents, then this position is the right fit for you.
Essential Functions:
- Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that team complies with Fair Housing laws.
- Reviews renewals, creates retention strategies and executes plans to optimize occupancy. Initiates eviction proceedings.
- Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
- Creates budgets and manages property against budget throughout the year, performs financial analysis and reporting monthly/quarterly.
- Markets the apartment community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
- Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
- Oversees community maintenance functions, working closely with the maintenance team, to ensure quality unit turns and prompt resolution of resident maintenance requests.
- Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean and well-maintained community. Maintains professional relationships with associates, applicants and visitors.
- Performs standard supervisory functions including hiring, assigning work, training, providing feedback and discipline, developing, and completing terminations when necessary.
- Models Company core values for teams and residents. Enforces Company policies.
- Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
- Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial information.
- Performs other duties as assigned.
Required Knowledge, Skills, and Abilities:
- Demonstrated knowledge of residential property management through successful track record
- Demonstrated record of providing outstanding customer service
- Ability to set clear performance objectives and support staff in achieving business goals
- Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
- Proficiency with Microsoft Office Suite
- Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
- Valid driver’s license and vehicle required
Education and Experience:
- High school diploma or equivalent
- 5 years’ experience in residential property management preferred
- 2 years’ experience in a Property Manager or Community Manager role preferred