One Full Time Position
Hours: Monday - Friday 8 AM to 3 PM and every other weekend 8 AM to 6 PM
One Part Time Position
Hours: Two days during the week and every other weekend 8 AM to 6 PM
The purpose of Concierge is to support the leadership team in an administrative capacity. This position may also support the accounts payable / accounts receivable functions.
Key Duties and Responsibilities
Answers telephone and directs calls in accordance with established process
Greets residents, families, and visitors and provides general information and assistance
Directs and/or escorts deliveries to proper areas
Responds to inquiries and releases information in accordance with established policies and procedures
Processes, sorts, and may deliver community mail
Ensures compliance with maintenance of visitor log
Prepares letters, reports, correspondence, and mailings
Maintains resident rosters and information related to requests from visitors, calls, etc.
Prepares copies, admission packets, marketing materials, etc., as requested.
Scans and files documentation
Assists with the accurate maintenance of various files in accordance with established procedures
May participate in the distribution of funds from the resident trust
May process and support the AP/AR functions in the community
Performs other duties as assigned
Work Experience
One to two (1-2) years of experience in accounting, business office support, or other related administrative support role
Experience learning and accurately using computer programs and systems
Experience in a long-term or other healthcare related environment
Mequon, Wisconsin
Part Time, Full Time