Our client, a nationwide leader in manufactured corrugated products, has an immediate need for an experienced Customer Service Representative, to join their winning team in Moonachie.
Our candidate of choice will bring prior corrugated experience as a CSR and be responsible for supporting our customers needs.
KEY RESPONSIBILITIES:
Support Sales and Customers with order processing.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Manage customer orders through delivery
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
KEY REQUIREMENTS:
High School Diploma required
AA Degree preferred
Strong typing and data entry skills required for CSR
Previous experience in customer service, sales, or other related fields is preferred
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Please apply today to be one of the first people considered for this position!
Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today’s hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!