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Location Grand Island, New York

Intern
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Location Grand Island, New York

Full Time
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Thermo Fisher Scientific
Customer Service Representative II

Location Grand Island, New York

Full Time
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Thermo Fisher Scientific
Thermo Fisher Scientific

Cell Therapy Business Process Intern - Ph.D.

location Grand Island, New York

Job Type Intern

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Job Description

Grand Island, NY / Bioproduction Group, Cell Culture Cell Therapy business

Discover Impactful Work:

Thermo Fisher Scientific is seeking a highly motivated Product Management Intern to join our Cell Therapy Product Management team for a 3-month assignment. 

You will play a lead role in developing and completing a business process improvement initiative supporting the cell therapy customer experience.   

Examples: Cell Therapy instrument demo workflow, new product introduction, gathering voice of customer

 You will conduct a complete audit of the current process, understanding the inefficiencies and opportunities. You will have an opportunity to analyze and report out overall recommendations to improve the existing process by mapping out future state, changes to be made and an implementation plan.

This position will provide you with opportunities to gain a deep understanding of the cell therapy business at ThermoFisher Scientific and exposure to the cell therapy market landscape and industry.  Your efforts will help ThermoFisher Scientific Cell Therapy improve operational efficiency, reduce process time, and improve customer experience..  You will gain critical experience and grow your network as you embark in your career.

A day in the Life:

  • Conduct process analysis:  You will spend time researching and analyzing current state processes and develop areas of opportunity based on internal and external feedback. 
  • Collaborative work:  You will work closely with global subject matter experts in R&D, marketing, product development and sales to understand their perspectives and gain additional insight.
  • Market and competitor trends: You will get exposure to the  cell therapy market and  the latest industry trends, advancements and regulatory landscape.  This may involve reviewing scientific publications, industry news and attending webinars.
  • Documentation and Reporting:  You will be responsible for preparing reports and presentations summarizing your findings and recommendations.  These reports will be shared with relevant stakeholders within the company, contributing to strategic decision making.
  • Mentorship: You will regularly check in with your supporting product managers.  There will be many opportunities to learn from experienced professionals who can guide you, offer advice and help you develop in your career.

Keys to Success:

Education

  • Currently pursuing a PhD level degree in a relevant field such as Business Administration, Biotech, Operations Management, or a related fields

Experience

  • 0+ years of experience

Knowledge, Skills, Abilities

  • Strong communication skills, including interviewing subject matter experts
  • Six Sigma a plus
  • Strong leadership, team building, analytical and problem solving skills
  • Ability to work independently and as a member of a cross-functional and global team
  • Ability to learn and be mentored
  • A hands-on, can-do attitude is critical to success
  • Excellent organizational and record-keeping skills
  • Strong time management
  • Flexible with changing plans, managing multiple tasks and schedules
  • Passion for data analysis and investigation
  • Leverage Microsoft 365, Power BI, Salesforce and other data sources

Benefits

Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process.

Compensation and Benefits

The hourly pay range estimated for this position based in New York is $14.75–$45.75.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards