The Business Analyst should possess expertise and practical knowledge in the following areas: structured analysis principles and methods, systems analysis and analytical concepts, techniques, and methods (including cost-benefit analysis), basic IT architecture, and technical documentation methods. They should also be familiar with systems design tools, methods, and techniques, including automated systems analysis and design tools, to develop requirements and specifications that align with business needs. The analyst should have a good understanding of systems design standards, policies, and authorized approaches to assist in identifying and specifying business requirements for new or improved systems, as well as the ability to evaluate system design precedents and alternative approaches for proposed projects.
Furthermore, the Business Analyst should have a solid comprehension of customer organizations’ business processes, workflows, and operations, enabling them to apply a structured systems analysis approach to designing and developing new or enhanced applications. They should be well-versed in business process engineering concepts and methods to lead or conduct studies aimed at identifying potential improvements in the application of IT to key business functions. Familiarity with life cycle management concepts, internet technologies, and emerging IT trends is also important.
Lastly, effective communication skills, both written and verbal, are essential for the Business Analyst. They should be able to articulate ideas clearly and prepare well-structured reports.