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666 Jobs in Alto, Georgia

Bobby Dodd Institute
Bilingual Customer Service Representative

Location Atlanta, Georgia

Full Time
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EMCOR
Design Project Manager

Location Atlanta, Georgia

Full Time
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Farmers Home Furniture
Delivery Driver - Full Time

Location Claxton, Georgia

Full Time
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Hallmark-Aviation Services
Airline General Manager in Atlanta, GA (ATL)

Location Atlanta, Georgia

Full Time
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Defyned Brands, LLC and 5 Star Nutrition, LLC
Retail Sales Associate

Location Warner Robins, Georgia

Full Time
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Farmers Home Furniture
Delivery Assistant - Part Time

Location Wrightsville, Georgia

Part Time
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Broadmead Medical Services Inc
Cost Manager / Quantity Surveyor - Data Center Construction

Location Douglasville, Georgia

Contractor, Full Time
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Georgia Farm Bureau
Sales Customer Service Rep I Burke County

Location Waynesboro, Georgia

Full Time
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Cleaver-Brooks, Inc.
Inventory Coordinator

Location Thomasville, Georgia

Full Time
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Fenner Dunlop
Weaving Production Operator (3rd Shift - 11:00PM - 7:00AM)

Location Lavonia, Georgia

Full Time
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Alston Construction Company, Inc.
Superintendent

Location Atlanta, Georgia

Other, Contractor
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Ameris Bank
Commercial Relationship Manager

Location Albany, Georgia

Full Time
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Auburn Washburn School District
Nursing Simulation & Education Specialist - Atlanta, GA

Location Atlanta, Georgia

Full Time
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Auburn Washburn School District
Certified Lead Wastewater Operator

Location Roswell, Georgia

Full Time
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Broadmead Medical Services Inc
Americas Regional Travel Manager

Location Atlanta, Georgia

Full Time
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Ameris Bank
Universal Banker (GA-Rincon-Hwy21South)

Location Rincon, Georgia

Full Time
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SAE Institute
Speech Communication Adjunct Instructor

Location Atlanta, Georgia

Full Time, Part Time
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Farmers Home Furniture
Credit Assistant- Part Time

Location Cochran, Georgia

Part Time
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NHC Careers
Physical Therapist - Part Time

Location Rossville, Georgia

Part Time
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Auburn Washburn School District
Senior Planner, Wholesale

Location Atlanta, Georgia

Full Time
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Broadmead Medical Services Inc
Strategic Account Director – Adtech/Telecommunications & Media

Location Atlanta, Georgia

Full Time
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JMT
Facilities - CM Electrical Engineer

Location Dublin, Georgia

Contractor, Full Time
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Auburn Washburn School District
Power BI Developer (Associate-Level)

Location Fort Stewart, Georgia

Full Time
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Morrison Express
(USA) Sales Executive

Location Atlanta, Georgia

Other
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EMCOR
Commercial Maintenance Technician

Location Atlanta, Georgia

Full Time
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Bobby Dodd Institute
Bobby Dodd Institute

Bilingual Customer Service Representative

location Atlanta, Georgia

Job Type Full Time

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Job Title: Bilingual Contact Center Agent

Function: Contact Center Operations

Office Location: College Park

Workplace Type: Onsite

Employee Status: Full-Time

Hours: M-F – 10:00 AM to 7:00 or 11:00 AM to 8:00 PM

BDI – Bobby Dodd Institute empowers people with differing abilities to maximize their potential by securing economic self-sufficiency, independence, and inclusion within their communities. We do this by offering programs and consulting services for individuals with disabilities and their loved ones.

Our contact center BPO (Business Process Outsourcing), allows us to create tailored partnerships that financially support our nonprofit programs.

Job Description: Our Bilingual Contact Center agent will take English and Spanish Calls from our client’s members. You must maintain a positive, empathetic, and professional attitude toward our customers by creating a positive customer experience. This position requires a passion for problem-solving, both verbal and written communication.

Job Responsibilities:

  • Answers phones and research inquiries concerning benefits and enrollment.
  • Research and document/update databases such as network-to-network changes and CRM documentation.
  • Provides information to internal and external customers.
  • Regenerates copies of pertinent correspondence.
  • Processes additional assignments, such as PCM changes, address changes, ID card replacements, referral and authorization status calls, data entry, etc.
  • Demonstrates regular, reliable, and predictable attendance.
  • Other duties as assigned.

Job Requirements

  • Must speak, read and write the English language.
  • Must speak and comprehend the English and Spanish languages.
  • High School Diploma or GED
  • 1 year of contact center, customer service, insurance, or medical experience preferred.
  • Any combination of academic education, professional training, or work experience demonstrating the ability to perform the position’s duties.
  • Excellent interpersonal, communication and organization, and multi-tasking skills
  • Ability to read, comprehend and explain benefits in a clear, concise, and professional manner.
  • Strong PC skills, including MS Word and Excel, and Lotus Notes.
  • Able to write clear and concise notes.
  • Personnel shall maintain skills through continued and ongoing training through the Centene/HNFS Cornerstone Learning Management System (LMS)
  • Pass Skills assessment during the hiring process

The CSR may be asked to complete other duties as assigned by management. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that the employee requests for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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