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714 Jobs in Alto, Georgia

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Auburn Washburn School District
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Auburn Washburn School District
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Farmers Home Furniture
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Auburn Washburn School District
Auburn Washburn School District

Call Center Representative

location Sandy Springs, Georgia

Job Type Full Time

Apply Now

Company Description

About Us

Blue Print Out is a dynamic and fast-paced operations and logistics company committed to providing reliable and data-driven solutions to our clients. We prioritize accuracy, consistency, and a strong work ethic across all our teams. At Blue Print Out, we believe in supporting our employees through growth opportunities and by fostering a professional and collaborative environment.

Job Description

Job Description

Blue Print Out is seeking a professional and customer-focused Call Center Representative to join our team. The successful candidate will be responsible for managing inbound and outbound calls, resolving customer inquiries, and ensuring a high level of customer satisfaction. This role is ideal for individuals who have excellent communication skills and enjoy working in a fast-paced, team-oriented environment.

Responsibilities

  • Answer and manage a high volume of incoming calls in a timely and professional manner

  • Identify customer needs and provide accurate and comprehensive information

  • Resolve customer concerns and escalate complex issues to appropriate departments

  • Maintain detailed records of customer interactions and transactions

  • Follow communication scripts and company procedures

  • Meet performance targets related to customer satisfaction and call handling

Qualifications

Qualifications

  • High school diploma or equivalent; additional education or training is a plus

  • Previous experience in a call center or customer service role preferred

  • Strong verbal and written communication skills

  • Ability to handle pressure and remain calm during challenging situations

  • Proficiency in basic computer applications and CRM systems

  • Excellent problem-solving and interpersonal skills

  • Strong organizational and time management abilities

Additional Information

Benefits

  • Competitive salary ($40,000 – $52,000 per year)

  • Opportunities for career growth and internal advancement

  • Skill development and on-the-job training

  • Supportive team environment

  • Paid time off and holidays

  • Full-time schedule with consistent hours