At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.

Job Summary

The Billing Product Manager is responsible for directing the design, implementation, and release of products to the market. This includes writing detailed requirements that support the portfolio's strategic vision, working closely with the engineering teams to implement those requirements and ensuring that the released products effectively solve real customer problems. You must enjoy spending time in the market to understand our customer's needs and thrive in an Agile Scrum product team. This includes evaluating the current competitive landscape, changing market trends, and evolving ecosystem to drive roadmaps focused on growth. The ideal candidate will be a strong strategic thinker who enjoys spending time in the market to understand our customers and their desired business outcomes.

Essential Functions

• Work closely with the Senior Product Manager and Engineering Manager to ensure alignment of product release plans and execution to mid and long-term vision for the portfolio.
• Manage the product and release backlog, develop, and prioritize user stories with detailed acceptance criteria, support team activities in an Agile Scrum framework.
• Work with product engineering to make strategic design decisions and to ensure that overall functionality of the finished product delivers value and exceptional user experience.
• Work closely with customers and focus groups to understand the market problems in detail and to gather feedback regarding product direction.
• Gather input from clients and internal stakeholders to create product strategy and set direction and priority.
• Organize and lead customer advisory groups.
• Define and manage portfolio product roadmaps and release plans that support the portfolio and company vision.
• Understand and be able to communicate desired buyer and user outcomes and their associated business values.
• Analyze competitive offerings to identify differentiators for ZOLL.
• Complete Win/Loss analysis to glean insight and drive action from previous sales experience.
• Effectively communicate the value of the portfolio, and the products within it, to internal and external stakeholders
• Work closely with other product managers (both within and across portfolios) to ensure integration requirements are successfully implemented.
• Develop and implement new product introduction (NPI) and go-to-market strategy, plans, and content with cross-functional teams and leaders.

Required/Preferred Education and Experience

• BA/BS degree or equivalent practical experience
• 5+ years in software technology organizations.
• 2+ years acting as product manager.
• EMS/Fire/Healthcare experience. EMS Billing software experience.

Knowledge, Skills and Abilities

• Experience working with commercial software in SaaS and mobile environments.
• Understanding of cloud delivered solutions and Agile process delivery.
• Business acumen and understanding of P&L
• Excellent technical and analytical skills.
• Solution and team oriented with the ability to collaborate, build trust, and influence others within a matrix organization.
• Strong organizational skills
• Self-motivated, able to proactively work toward goals independently.
• Excellent written and verbal communication skills
• Ability to travel up to 30%.​

The salary for this position is 110K-120K Annually with a 10% Bonus

If you would like to be considered for this role, we are asking that all applicants please apply by the end of the day on Friday, May 24th

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.