The Corporate Store Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
Supervisory Responsibilities:
- Hires and trains qualified candidates for entry-level roles.
- Oversees the day-to-day workflow of the Store.
Duties/Responsibilities:
- Collaborates with other stores and Corporate managers to set reasonable sales and/or retail goals.
- Customer Service – resolving issues with customers.
- Inventory of all product in store (receiving and shipping)
- Completing packer for Installer to pick up.
- Recruits Local Subcontractors.
- Collaborates with General manager to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
- Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with staff; provides guidance and leadership to enable staff to meet these goals and objectives.
- Weekly in field inspections. Identifies training needs and opportunities; develops and implements a plan for meeting those needs.
- Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
- Participates in community activities to promote the organization and to build goodwill.
- Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.
- Assists with start-up, development, and growth of new branches as needed.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent leadership and management skills.
- Excellent sales, customer service, and interpersonal skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks, delegating when appropriate.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- High School education
- Sales exp preferred
- Warehouse exp preferred
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 50-75 pounds at times.