Assistant General Manager

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Assistant General Manager

Waterside District

icon Norfolk, VA, US, 23510

iconFull Time

icon7 November 2024

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Assistant General Manager Responsibilities include, but are not limited to:

  • Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing.
  • Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
  • Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
  • Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
  • Respond to customer service needs to provide the highest standards of service.
  • Assist the General Manager in the management of third-party vendor contracts.
  • Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
  • Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
  • Train employees, as assigned, in an ongoing basis.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
  • Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.

Assistant General Manager Qualifications

  • High School Diploma or GED; College degree preferred.
  • Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
  • Good people management skills, communication and listening skills.
  • Proven ability to lead a team and communicate efficiently, both verbally and in writing.
  • Must be flexible and adaptable to change.
  • Demonstrated time management and organizational skills.
  • Must be internally motivated and detail oriented and have a passion for teaching others.
  • Exceptional time management and organization skills.
  • Ability to work evenings, weekends and holidays.
  • Must be at least 21 years of age.

The Assistant General Manager position requires the ability to perform the following:

  • Moving safely and efficiently about the facilities.
  • Carrying or lifting items weighing up to 75 pounds.
  • Handling food, objects, products, and utensils.
  • Bending, stooping, kneeling.