Licensed Veterinary Technician Responsibilities

Customer Care

• Client communication - provide status updates for hospitalized patients, home care instructions, pre and post-opinstructions, instruct how to administer medications, etc.. Provide accurate information to clients concerning fees,hospital policies and procedures, etc. Address client medical questions with confidence and direct questions toveterinarians when appropriate. Can prepare estimates for procedures and discuss financial commitments with clientssupporting hospital financial policies;
• Client Education - preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, etc.;
• Passive marketing - Promote the practice’s products, programs and services
• Customer Service - Greet clients and escort them and their pets into an exam room, escort the client and patient to thefront desk, etc

Patient Care

• Restrain animals in a safe, efficient and compassionate manner;
• Assist the veterinarian in medical, surgical and dental procedures; prepare patients for surgery; administer anesthesia;monitor patients during surgery and recovery; administer fluids.
• Properly care for all surgical materials; maintain hospital equipment and inventory. Prepare and maintain the surgeryroom, ICU area, exam rooms and treatment areas;
• Follow established procedures in order to assist veterinarians with examinations and facilitate the flow of clients andpatients through the hospital; consult with veterinarians on a daily basis to plan each day’s activities. Keep doctorsapprised of potential medical problems, discussions with clients, etc.
• Record keeping (Use of paperless medical record system. Ensure all procedures rendered during the visit aredocumented for proper billing; ensure that all vaccinations, procedures, notes, etc. have been documented in themedical record);
• Pharmacy (assist with dispensing medications as directed by the veterinarian, prepare prescription labels andappropriately package medication);
• Follow DEA, OSHA and established hospital safety guidelines; follow appropriate safety and handling of hazardousmaterials. Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of anormal job duty.
• Knowledgeable of common disease states and can alert veterinarians when symptoms change or when concerns arisewith hospitalized patients.
• Possess a wide range of technical skills: ability to give SQ, IM and IV injections; laboratory skills (obtain and interpretsamples including fecal testing, ear cytology, urinalysis, and blood work); demonstrates proper radiograph techniquefollowing safety protocols; performs electrocardiograms; places IV catheters and properly cares for them; understandsthe use and care of IV pumps including CRIs; prepares patients and the machine for an ultrasound procedure; prioritizeand handle multiple tasks in a calm, organized manner; performs emergency treatment such as control of bleeding,opening airways, and external cardiac massage