The Role
About the Role of Inside Sales Associate
Energetic, enthusiastic and results driven, our Sales Specialists are the front line business drivers for FightCamp’s eCommerce. They exhibit a keen knowledge of our product, services, and company. Above all, our Inside Sales Associates are strong communicators who are able to understand the needs of their clients, build long lasting relationships with these clients and build a solid network for sales.
Competitive salary plus commission and equity.
What You Will Do
- Focus on achieving and exceeding individual sales goals
- Provide a delightful experience on live chat, phone and email
- Maximize sales through excellent customer service, product knowledge, and merchandise presentation
- Proactively utilize FightCamp’s CRM to record and maintain client information and preferences to drive your business
- Develop a deep knowledge and understanding of FightCamp's products and brand image
- Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up
- Provide outstanding customer service at all times
- Work professionally with fellow sales associates in a team environment
Must Have
- Prior sales experience - preferably in a (Inside sales) customer focused environment (D2C)
- Entrepreneurial spirit; desire to exceed sales goals
- Enthusiastic, energetic and personable professional demeanor
- Excellent written and verbal communication skills
- Ambitious, hardworking and team oriented
- An appreciation of fitness and a healthy lifestyle
- High school graduate or equivalent
- Must be able to work nights, weekends, and holidays
Good To Have
- Working knowledge of the Microsoft Office Suite or the Google Suite
- Experience with Zendesk (live chat & support tickets)
- Previous direct to consumer inside sales experience
- Experience with Drift or live chat system
- Experience using Salesforce
Who We Are
Want your work to have a huge impact on the business and other people’s lives, as well as shape who you will become both in your work and in your everyday life?
FightCamp is a fast-growing fitness startup backed by the world’s most prestigious accelerator program. We’re funded, generating revenues and are probably the most dedicated team you’ll find.
Our mentality is simple. Work smart, play hard. We are a results-driven team that values autonomy and individual responsibility over hierarchy.
We are looking for other A+ players to join our team. Come shape the future of at-home fitness with us.