UFG is currently seeking a Sr. Systems Administrator to Install, configure, maintain, and perform intermediate troubleshooting of new and existing infrastructure and networking technologies, including but not limited to Windows server, PC, Linux, and application software of moderate complexity.  Maintain stable operation of company infrastructure and provide optimal performance across UFG’s Locations.  Follow best practices for configuration, maintenance, and security of Infrastructure hardware/software.  Communicate to other teams as necessary any projects requiring downtime and any issues that may arise.  Provide monitoring and reporting for all aspects of the company network infrastructure and performance.

Responsibilities:

• Perform hardware and software administration in compliance with best practices and coordination with other team members.
• Install, troubleshoot, and maintain UFG’s Servers including configuring and installing new and patching existing systems.
• Interact with vendors to solve network issues.
• Participate in the integration and testing of complex large-stale computer systems and networks.
• Maintain and recommend improvements to policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.
• Identify complex issues and work with senior team members for resolution.
• Asset management, including maintenance of component inventory and related documentation and technical specifications information.
• Monitor and test hardware and software performance and provide performance statistics and reports.
• Work with senior team members on infrastructure improvements, upgrades, and repairs.
• Collaborate with external groups when appropriate for resolution to systems as they occur.
• Maintain timely status reports.
• Understand emerging and current technology and identify solutions to meet business needs.
• Provide Tier 1 (basic) support for hardware and software.
• Participate in on-call rotation.
• Maintain an understanding of the organization's goals and objectives.
• Participate in disaster recovery and business continuity testing.

Qualifications:

Education:

• High School Degree or equivalent.
• Associate’s degree in computer science, related technical field preferred.

Certifications/Designations:

• Employees are expected to participate in continuing education throughout their careers.
• A+, Network+, Microsoft or similar Certification preferred.

Experience:

• 3+ years’ work experience maintaining and/or troubleshooting servers – both software and hardware.
• 3+ years’ work experience supporting Microsoft Windows Server products.
• 2+ years’ work experience with network and infrastructure analysis tools.
• Experience working in a team-oriented, collaborative environment.
• Large scale vendor management experience preferred.
• Experience with VMWare preferred.

Working Conditions:

• General Office Environment.
• Regular work duties may require work outside of regular business hours.
• Up to 20% time bending, reaching, and crawling when installing/trouble shooting equipment.

Skills & Knowledge:

Skills:   

• Problem Solving: Identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve the desired organizational goal or outcome.
• Nimble Learning: Actively learns through experimentation when tackling new problems, using both successes and failures.
• Teamwork: Works with and helps others to accomplish objectives.
• Self-Planning and Prioritization: Plans and organizes work activities; manages several tasks at once.
• Attention to Detail: Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.
• Customer Service: Demonstrates a commitment to public service; serves and satisfies internal and external customers; holds self-accountable for quality outcomes.
• Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension: The ability to read and understand information and ideas presented in writing. 

Knowledge:

• Strong working knowledge of Microsoft Operations Systems
• Intermediate working knowledge of virtualization
• Intermediate working knowledge of network security standards configuration of network hardware/software.
• Intermediate working knowledge of network subnetting, IP addressing schemes, IP routing.
• Intermediate working knowledge of Citrix.