Job Details

Description

The Accounts Receivable Coordinator I position is responsible for accurately reconciling, posting, and processing payments to customer’s accounts through Cash Apply and mainframe system.  Other duties include preparing and applying credit and debit memos, completing required documentation for requesting refund checks, reviewing Aged Trial Balance reports, processing returned checks, billing customers for drop shipments and handling customer and credit department inquiries.

ACCOUNTABILITIES

• Verifies customer is remitting correct amount for each invoice and applies payment to customer accounts in the system.  Prepares credit and debit memos and applies to customer accounts as needed and upon request.  Completes required documentation to request refund check for customers as needed.
• Reviews aged trial balances bi-monthly to clear invoices, debits, and credits over 50 days.
• Processes credit card payments and authorizes, edits, and settles credit card orders.
• Bills customers for drop shipments by validating required paperwork completed and submitted by product personnel before receiving and invoicing customer’s account into the mainframe system.
• Processes returned checks by issuing memos through mainframe and submits backup documentation to Finance Accounts Receivable Manager.
• Manually validates rejected remit details for cash application import and for On Demand document record.
• Approves or removes ezBill online invoice delivery request from the Intranet ezBill Pending Request.
• Reviews exception report for discrepancies and accurately correct payments for export to cash receipts.
• Effectively supports Finance Supervisor Accounts Receivable and accounts receivable department by assisting in all areas as requested, including but not limited to, special assignments, reporting, cross training with team members, researching issues and reporting unusual activity to the Finance Supervisor Accounts Receivable. 
• Provides back-up support to the File Coordinator on an as needed basis with daily invoice mailing process of accounts receivable and special handling invoices.
• Performs all accounts receivable activities in a manner which ensures total quality and effective customer service.
• Expands personal knowledge through cross training and AR meetings.

EDUCATION & EXPERIENCE

• High School or General Education Degree (GED) required with one to two years of accounts receivable experience required (i.e., working in a fast paced, multi-tasking environment requiring ongoing problem solving/analytical skills).  

SKILLS & CERTIFICATIONS

• Exhibits strong analytical and problem-solving skills.
• Ability to work in a fast paced, high transaction environment with strong organizational, attention to detail, and multi-tasking skills.
• Strong mathematic ability including the performance of basic math calculations including but not limited to addition, subtraction, multiplication, division, and ratios.
• Exhibits a strong customer service focus with a strong sense of urgency in responding to customer needs.
• Proficiency with Microsoft Excel, Outlook, and Word. Ability to learn other software packages.
• 10-key by touch and strong typing/data entry skills.
• Ability to work well under pressure and meet required deadlines.
• Exhibits strong verbal and written communication skills.
• Exhibits strong interpersonal skills and ability to effectively communicate with individuals and groups inside and outside the organization.
• Demonstrated ability to work in teams with a collaborative interpersonal style.
• Solid decision-making skills including ability to analyze impact of decisions before execution.
• Ability to lift and move objects up to 25 pounds.

This is a summary of the primary accountabilities and requirements for this position.  The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs.  Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities

TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.

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