Job Description

Corporate Accounts Analytics & Insight Program Manager

R-01214902

When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale! Join over 100,000 colleagues who bring our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges. This includes protecting the environment, making sure our food is safe, and helping find cures for cancer.

Location/Division Specific Information

Pittsburgh, PA remote / Corporate Accounts

How will you make an impact?

The Corporate Accounts Sales Operations Manager will drive the development and implementation of the Corporate Accounts data analytics and insights strategy and lead the management and continued advancement of the foundational programs for the Corporate Accounts Team. This role will report directly to our Sr. Director of Sales Operations & Customer Excellence and partner closely with commercial and business functions. The ideal candidate will demonstrate enthusiasm for creative thinking, a commitment to crafting actionable insights, and possess a combination of robust business sense and excellent technical skills.

What will you do?

• Lead commercial insight programs that generate commercial actions to accelerate growth and enhance our ability to communicate the value we bring to our customers.
• Be intensely focused on providing meaningful insights via synthesis of large amounts of data into concise, actionable findings.
• Continue to innovate new analytics to support development of broader commercial solution plays and better-informed account management.
• Maintain and enhance programs such as Share of Wallet Tool, Account Selection, Account Prioritization, Partnership Account Plan Insights, and Customer and Market Insights Tool.
• Develop and deliver relevant, impactful training and on-going support to commercial team.
• Gather and share standard processes to support proliferation of impactful use and moving strategy to action.
• Develop robust data governance strategies in collaboration with IT to ensure program scalability and contribute to pipeline development priorities.
• Drive improvement strategies and plans to improve commercial impact and drive operational excellence.
• Maintain rich documentation of processes, data sources, and tool design for business continuity.
• Maintain strong collaboration with commercial leadership, IT, data science, finance, marketing, and other analytic teams to create increased customer value and impact.
• Responsible for data collection, processing, management, and analysis:
• Gather, clean, and preprocess raw data from various sources.
• Ensure data accuracy, completeness, and reliability.
• Perform statistical analysis and data mining to identify trends, patterns, and correlations to derive meaningful insights from structured and unstructured data to inform business decision-making.
• Manage and maintain databases, ensuring data integrity and security.
• Optimize and streamline data processes for efficiency.
• Own management of commercial recognition program. To include annual plan design in partnership with commercial leaders, maintenance of plan documents, end to end payment process, communications to participating sales professionals.
• Support ad hoc assignments or reporting as needed.

How will you get here?

• Bachelor’s degree required, preferably in a subject area requiring extensive analytical skills.
• 5+ years sales analysis/operations, data science, marketing analysis or finance experience.
• Strong background in analytics.
• Experience working with a commercial organization preferred.

Knowledge, Skills, Abilities

• Demonstrated ability to solve challenges through a combination of business insight and data intelligence.
• Intellectually curious including asking the right questions for a deeper understanding.
• Excellent attention to detail and accuracy.
• Strong process orientation, excellence in collaboration and the ability to influence team members in a cross-functional environment are keys for success.
• Excellent interpersonal, collaboration and communication skills, including delivering presentations with complex concepts to non-technical audiences.
• A great teammate with a bias for action and driving projects to fruition.
• Ability to interact professionally with a diverse group including VPs, directors, managers, subject matter experts and end-users.
• Technical experience in the following areas is required:
• Advanced proficiency with Microsoft Excel and Microsoft Power BI
• Knowledge of statistical methods
• Proven ability & desire to learn new platforms
• Expertise building data analytics/science models using Excel, SQL, or Python
• Experience with Salesforce.com or similar CRM preferred.
• Ability to travel up to 25%

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.