Job Description

About Us:

When you are part of the team at Thermo Fisher Scientific you’ll do important work and be valued and recognized for your performance. With hardworking managers and encouraging coworkers for support, you’ll find the resources and chances to create contributions to the world.

Our Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy and with deep application knowledge in the Materials Science, Life Sciences, and Semiconductor markets, the worldwide Electron Microscopy employees are dedicated to customers pursuit of discovery and resolution to global challenges.

The Mission

The Americas NanoPort team, within the Sales and Service Division (SSD), runs a state-of-the-art Electron Microscopy and Surface Analysis Centre of Excellence, supporting account managers and external Thermo Fisher Scientific customers in the Sciences and Industry markets. Key goals of the NanoPort team are to deliver high-quality Customer Applications Training and Support, and to conduct carefully prepared Product and Workflow Demonstrations.

How will you make an impact?

The Applications Scientist in the Materials Science XPS applications team is responsible for providing technical expertise in the support of Thermo Fisher Scientific’s Americas sales efforts at specific customer sites.

What will you do?

• Perform high quality XPS product demonstrations, including the development of new techniques and applications for Thermo Fisher Scientific partners and customers, particularly those in the Materials Science marketplace.
• Conduct customer training and translate customer needs into workable solutions.
• Technical product guide assisting with all phases of the sales cycle.
• Cultivating positive customer relationships and acting as a high-level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations, and assisting in applications development.
• Customer support and applications training post sales cycle and after instrument has been installed.
• Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.

How Will You Get Here?

• University degree in Materials Science, Physics or Chemistry is required. An advanced degree is preferred.
• Knowledge, Skills, Abilities:
• Typically requires a university degree in Materials Science, Physics or Chemistry, an advanced degree is preferred. Bachelor's degree is required. 
• Knowledge and recent hands-on experience with XPS are required.
• 5 years of demonstrated ability in a relevant position within the research environment with recent experience using surface analysis technologies (XPS, SEM, SIMS, AFM).
• Strong interest in electron microscopy and correlative workflows would be a plus. 
• Knowledge of advanced technology diagnostics as well as troubleshooting techniques, operational optimization, and experience of analytical equipment.
• Strong interpersonal and communication skills tailored for a diverse audience are critical for this position.
• Excellent customer interfacing skills a must.
• Proven track record to work well with cross-functional and cross-cultural diverse teams.
• Ability to travel both domestically and internationally (up to 50%), possession of a valid passport.

Position may require Covid-19 vaccination and/or routine testing, per client discretion. As a requirement to be onsite at Thermo Fisher Scientific this position requires vaccination status disclosure upon employment.

At Thermo Fisher Scientific, each one of our 100,000 outstanding minds has a unique story to tell. Join us and contribute to our focused mission—enabling our customers to make the world healthier, cleaner and safer!

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.