Job Details

Description

OVERVIEW:
The Riley Sports Legends Experience (RSLE) Intern works to assist with operations support and delivering interpretive experiences in the RSLE spaces for The Children’s Museum of Indianapolis. The Intern gains on-the-job experience while contributing their academic expertise to the world-class visitor experiences developed and delivered at the museum. The incumbent will learn about various aspects of the museum’s operations. The intern will engage in research and program facilitation, service delivery, general administrative functions, scheduling and training, and exhibit maintenance. For the summer program, the project component revolves around our off-site activation during the month of May with our partner at IMS wherein we facilitate pedal car races for visiting children and families. This opportunity allows for further networking and engagement with both our partners and constituents at the Indianapolis Motor Speedway during this exciting time of year for those in the greater Indianapolis area who visit our city for the annual race. 

Through this experience, the Intern may have opportunities to gain practical professional experience in arts administration, sports administration, history, physical fitness, and health education through a variety of family-fun, indoor and outdoor assignments.

The Children’s Museum is fiercely devoted to our Diversity, Equity, Accessibility, and Inclusion (DEAI) efforts. We cannot transform the lives of children and families unless we embrace all families. Together we are building and sustaining an inclusive culture that encourages, supports and celebrates differences. 

ESSENTIAL RESPONSIBILITIES:
1. Provides exceptional service and experiences to the visitors and guests of the museum in a fast-paced professional environment.

2. Gains training and then executes positive, engaging visitor interactions. When assigned a post in the experience, remains visible and approachable in designated spaces. Learns and adheres to museum policies and procedures. Learn the presentation of specifically designated interpretation programs by researching subject matter, memorizing scripts, practicing skills, and honing presentation techniques.

3. Provides research and operational assistance to the director and manager of RSLE. Takes on assigned projects and programs, working autonomously, professionally, and promptly.

4. Engages in facilitation in the RSLE. Maintains general knowledge of all RSLE zones and in-depth knowledge of interpretation programs, service, and family learning objectives for designated spaces.

5. Completes designated professional development training opportunities. Remains well-versed in changing exhibit content, activities, scripts, and facilitated programs. Gains and maintains an appropriate level of content knowledge for designated spaces to provide high-quality experiences both formally and informally.

6. Prepares experience and exhibit spaces daily for visitors. Maintains a safe and inviting atmosphere. Greets visitors. Provides daily care and cleaning of exhibits and activities. Completes checklists and reports all maintenance and safety concerns. Sets up and takes down sets, props, or equipment used in rehearsal and performance spaces.

7. Presents programs and interacts directly with visitors. Participates in set up and take down of experiences, games, activities, sets, props, and seating; gathering audiences and conducting post-performance discussion. Participates in evaluating staff and audience response to presentations.

8. Maintains cleanliness of costumes and uniforms, and notifies supervisor of larger needs. Maintains daily audience attendance records.

9. Interacts with visitors to help them understand exhibit concepts and content. Implements educational interpretive experiences in all assigned spaces to achieve the goals and objectives of the experience, and to help explain the main messages and concepts to visitors.

The Children’s Museum is open six to seven days per week. The Riley Sports Legends Experience is open from mid-March through October. RSLE Interns will be provided the opportunity to work a flexible and varying schedule, which may include evenings and weekends.

REQUIREMENTS:
1. Minimum of sophomore standing at a college/university 
2. Experience working with children and youth in formal and informal environments.
3. Strong presentation and customer service skills. Background in sports experience preferred.
4. Must be able to work outdoors in extreme heat, cold, humid, unpredictable Indiana weather.
5. Must be able to work in a fast-paced environment that values diversity and is child-centric.
6. Interact with visitors and co-workers in a supportive, positive, and friendly manner.
7. Maintain behavior patterns acceptable to co-workers and the general museum culture.

ADA REQUIREMENTS:
1. Must be able to perform extensive work in indoor and outdoor environments, to perceive space, to read documents and diagrams, and to view computer monitors.
2. Must be able to communicate through projecting voice and varying tone. Team and group dialog is required for the communication of plans and concepts.
3. Must be able to sit, stand, squat, and kneel for long periods of time frequently in costume or uniform. Must be able to negotiate pedestrian travel throughout the museum's physical plant and campus.
4. Must be able to lift objects up to 45 pounds of weight, and tolerate dust in the indoor environment and extreme temperatures, and humidity in the outdoor environment.

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