Description:

Analyzes business requirements/processes and system integration considerations to determine appropriate technology solutions. Designs, codes, tests and documents IVR applications based on system and user requirements. Using JAVA based programming language and IVR technologies, writes code, completes programming, and performs testing and debugging of IVR applications. Completes documentation and procedures for installation and maintenance.  Provides support for IVR applications.

Responsibilities:  
• Be part of a high performing team to successfully help in Nuance IVR development work for customers 
• Ability to Interpret product architecture and system design
• Participate on an Agile team, with daily scrum meetings, as well as planning and grooming meetings
• Analyze complex system and business requirements
• Perform Code Reviews, Unit testing, documenting and implementing software best practices
• Optimize Nuance IVR and other contact center applications to maximize speed and scale
• Perform system wide analysis to ensure the proposed solution is the best-in-class without causing any negative impact
• Drive quality across team by constantly building easy-to-use development frameworks
• Work with QA engineers to develop testing protocols to identify and correct defects
• Deployment automation.

Qualifications: (
• Bachelor's Degree in Computer Science or a related field
• Experience of the following is highly desirable: JAVA 1.7 & higher, Any messaging system, Tomcat, JBoss/Wildfly server, Linux, HTTP, SOAP/REST Web Services, XML, JSON
• Solid engineering experiences working on EJBs and the web layer, Spring Framework, Maven
• Strong understanding of Algorithms and Data Structures.
• Prior experience on developing micro-services and successfully built products using SOA
• Experience in using a system integration middleware for API management and multi-point integrations
• Good experience with Java Unit Testing Frameworks and Tools such as JUnit, TestNG, Mockito etc.
• Strong and demonstrable experience working in design and development of public facing & private REST APIs
• Significant and demonstrable experience of implementing Java best practice – especially around scalability, availability and performance.
• Knowledge of PL/SQL, stored procedures, schema design in large scale relational databases such as Oracle, MS SQL. Nosql database design and optimization experience is a plus
• Strong and demonstrable experience working in continuous integration and continuous deployment systems (CICD)
• Track record of building and maintaining excellent working relationships with peers across organizations (QA, Development, PM, UX, etc)
• Track record of delivering excellent customer experiences
• Knowledge of building systems and software integration systems
• Excellent problem solving, analytical, communication, organization and interpersonal skills
• Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically
• Independent thinker with creative, resourceful and proactive problem-solving skills
• Ability to work both independently and as a team player
• Experience and understanding of software source control systems, preferably Git / BitBucket. 
• Good understanding & working experience in cloud computing platforms such as Amazon cloud, Azure Cloud is a plus

• Years of experience required for position   
3+ Years
• Location for the position 
San Ramon, CA