Our Client is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. our Client offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, Our Client has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018. Our Client  delivers a level of certainty that no other firm can match—to our clients and to our employees. Come join us and experience certainty in your career.

Job Title:

Servicenow HR – Solution Architect

Location:San Diego, CA 

Number of positions:

Two

Responsibilities:

•Reporting to the Practice Head, the Servicenow HR Solution Architect is responsible for successful Servicenow HR  Implementation and go live

•Guide clients through all project phases including discovery, design, configuration and testing

•Provide configuration insights to each client's unique business requirements and provide insight on best practices

•Assist clients in fully integrating the Servicenow HR system into their existing  business environments

•Contribute and maintain a showcase of HR solutions created on the ServiceNow platform

•Advise client on different options, risks, and any impacts on other processes or systems

•Be the Servicenow HR SME and lead clients through the entire systems development lifecycle

•Very efficient with time management and timely reporting progress to higher ups

•Continually seek ways to improve the process of delivering Servicenow HR solutions

•Closely work with TCS delivery team to ensure deliverables are met on time and budget

Required Skills:

•At least 2 years of Servicenow HR Implementation experience as a Solution Architect

•Very strong HCM domain skills as a  functional lead in at least 3 of the following disciplines -  Human Resources, Payroll, Benefits, Compensation, Advanced Compensation, Absence, Succession Planning, Performance Management, Time Tracking, Recruitment

•Servicenow HR certification is recommended

•Strong experience and ability to translate business requirements to system configuration

•Experience in re-engineering HR business processes

•Good understanding of Integration concepts

Other Key skills:

•Ability to lead a team

•Ability to facilitate workshops and to identify business requirements

•Ability to manage and deliver multiple priorities in a constrained timeline

•Proactively propose alternate solutions to the customer as and when needed

•Excellent Oral and written communication skills

•CAN DO attitude

•Strong organizational and personal skills to successfully communicate with internal and external customers 

•Self-driven, motivated and results orientated 

•Strong listening skills and solution orientated approach to selling

Travel:

50-75%  may be required