Description:

Developer - CA Identity Manager, Sun Identity Manager 

Location: Plano, TX

Requirements:

•8+ years of experience in development/configuration and support of CA Identity Manager 14.x & Sun Identity Manager 8.x

•Should have supported IDM as deployment engineering and support teams

•Maintenance of IDM environment, troubleshooting and resolving tickets.

•Hands-on experience of CA Identity Manager 14.x & Sun Identity Manager 8.x

•Experience on configuration of Endpoints like AD, Office 365, LDAP, OUD, Custom Connectors, etc.

•Bulk loader configuration in CA IDM for User Provisioning

•Configuration of Identity policies and policy Xpress.

•Configuration of approval process work flow for the Access requests raised by the User.

•Experience administering and configuring IDM

•Good at Client handling and provide the status reports to the Client regularly.

•Provide 24/7 L2/L3 support to Sun IDM/CA IDM tools.

•Good at Support activities and resolve issues within SLA

•Experience on preparing the product documentation, test cases, test plans and support process

•Basic skills on Windows, AD, LDAP, UNIX, Oracle WebLogic Server & Oracle (PL/SQL)

•Hands on with Java / J2EE, WebServices and REST API

•CA SiteMinder & HP Service Manager is a plus

•Computer Science degree

Responsibilities:  

•Provides inputs to modify/update/design standard operating procedures / work instructions. Follow the escalation process

•Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions.

•Quick learner and flexible to adapt to challenge situations