Quote-to-Cash (QTC) Process and Business Architect will utilize mix of experience that includes process knowledge and product skills. Business Architect's knowledge to design, advice, sell and manage Quote-to-Cash programs, will help define industry and product leading sales and front end transformation programs. Our client  Salesforce Quote-to-Cash (QTC) practice offers rewarding opportunities to grow skills and knowledge through training and certifications across multiple leading ERP/ CRM/ business application products (including leading QTC players) and enablers – allowing you to drive opportunities for yourself and Our client while keeping your career ahead of the curve

QTC Process and Business Architect should have very strong process knowledge with 3+ years of consulting experience in CRM, Quote-to-Cash, configure, price and quoting processes. QTC Process and Business Architect should have deep understanding of end to end sales processes and how it ties in CPQ from upstream or downstream. 

• Experience managing at least 4 large-scale full-life cycle implementations of QTC/ CPQ/ CLM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions

• Responsible for the process and solution design, architecture design, and drive implementation and support of quote-to-cash (CRM/CPQ/CLM/Commerce) processes

• Be able to understand the key features and functionalities across major CPQ products like Apttus/ Salesforce CPQ/ Callidus/ Oracle CPQ/ etc. solutions to help advise our clients on right solution fitment

• Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuit’s end-to-end

• Preferable Apttus / Salesforce CPQ (or similar product) design experience & deep understanding of the core CPQ/ CLM architecture

• Designs, configures, and develops custom code/objects, preferably, using the Apttus / Salesforce CPQ (or similar product) developer toolkit

• Identify and design Customization in related to CPQ ecosystem and pass it on to development teams

• Understand design web services API integrations with other systems including CRM and ERP/QTC systems

• Manage product proprietary and confidential product pricing and configuration information

• Understanding of HTML/XHTML, XML, Java, Javascript, AJAX, SOAP-based web services is preferred

• Provide guidance and best practices around CPQ solutions including product configuration, administration of price book, proposal development, and related elements

• Architecting experience on overall CX products (Ex. Salesforce Sales Cloud, Service Cloud, Marketing Cloud)

Additional Qualifications

• Has proven track record of architecting complex CPQ solutions in any of manufacturing, Hi-Tech, Automotive, Medical, Retail, Utilities industry

• Manage project delivery across portfolios and industries

• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

• Manage multi-location, multi-service line teams

• Impart training to junior team members on key CX technology areas

• Bid management, estimation of effort for system configuration, integration and implementation

• Assist in the architecture and development of future state plans of market leader in CPQ space

• Understanding of integration with Order Fulfillment and Billing system

• Consulting Skills - Ability to present and conduct workshops, drive discussions across diverse groups.

• Preferred certifications in Apttus / Salesforce CPQ (or similar product like SFDC, Vlocity/etc.)

Years of experience required for position 8+

Location for the position Anywhere in the US with travel 75%