Position Details: Director Salesforce for Communications and Media

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Position Details: Director Salesforce for Communications and Media

Tephra

icon Edison, NJ, US, 08817

icon30 November 2025

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Description:

Manage Sales Funnel
  • Generate proactive demand through solution led selling and other instruments
  • Customer Liaison through Thought leadership led CXO engagement
  • Own and manage Salesforce focused deals
  • Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure.
  • Solution led Selling
  • Leverage domain expertise to identify problems to solve across the Communications and Media Value chain
  • Leverage technical expertise to identify solutions
  • Be able to demonstrate solutions
  • Influence Partner Engagement
  • Work with Salesforce on joint Sales pursuits, solution developments and marketing activities
Qualifications: 
•Overall, 10-15 Years of IT Experience
•5+ Years of experience in CRM Implementation Project (preferably SFDC but not mandatory)
•Excellent understanding of Telecom or Media CRM journeys (Salesforce or Siebel/ Amdocs/ Netcracker/ Hansen)
•2+ years in CX Consulting working with Customers identifying and solving business problems
•At least 1 Telecom BSS or Media transformation program experience within last 5 years with in-depth understanding of Industry domain and Trends. 
•Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)
•Experience in working with team based in multiple time zones
•Innovation & Growth Mindset 
•Willingness to learn and work in Salesforce

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