Underwriter - Phone Agent Service Center (Remote)

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Underwriter - Phone Agent Service Center (Remote)

Team Focus

icon Sunrise, FL, US

iconFull Time

icon18 April 2024

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Team Focus Insurance Group is a team of talented and experienced professionals that have been serving the property and casualty insurance industry for 75 years. We live by our 3 L’s: LEARN something new every day, LAUGH every day and LOVE what you do because you work with a great team and your contribution counts!  With a people-driven purpose, those three statements define our being, and our success. 

Our business model is based on partnership and innovation, which cannot be achieved without a team of talented professionals to propel us toward our collective goals.  If you want to develop a career, have a sense of purpose and accountability and like to learn while having fun, we encourage you to apply today and learn how we are ensuring the success of everybody we come in contact with our Customers, our Partners, and our People.

We are currently looking for a Remote Underwriter to assist with production processing as well as handling calls from Agents in regards to their insured's policies. Reviews new and renewal policies and endorsements to determine insurability following client and company guidelines. Addresses underwriting concerns, obtains all required documentation and takes underwriting action on non-compliant submissions within company guidelines by performing the following duties

  • Reviews applications for insurance coverage, reports from loss control consultants, and other information to determine if application is acceptable for the available client program(s).
  • Evaluates and determines policy cancellation or reinstatement, modification of coverage form or limit within client and company guidelines.
  • Receives and handles calls regarding bind requests, endorsements requests, cancellation, reinstatements, inspections, missing information and quote submission for acceptability and process. 

We are looking for a highly-motivated, detail-oriented professional who enjoys working with and helping others, to join our team. Other candidate qualifications and skills include:

  • Bachelor’s degree from a four-year college or university preferred
  • 1 - 3 years of Agency or underwriting experience in Personal Lines including homeowners and other lines; or equivalent combination of education and experience.
  • Must have knowledge of policy forms, coverage options and carrier rating systems.  
  • Proficiency in Microsoft Office applications and navigating multiple computer applications and windows at the same time.
  • Excellent verbal and written communication skills.
  • Strong customer service, problem solving and resolution skills.
  • Proven ability to multi-task and think on your feet in a fast-paced environment. 
  • Strong attention to detail to ensure accuracy of information with a positive roll up your sleeves and let's get it done attitude.