Job Details
Description
POSITION SUMMARY
ESSENTIAL FUNCTIONS
- Accurately troubleshoot and diagnose all problems with customer's equipment.
- Identify and order parts necessary to complete repairs and routine maintenance.
- Perform complex and/or major repairs on customer's equipment. Replace parts and equipment as necessary. Perform routine maintenance on equipment according to established guidelines and schedules.
- Complete all work orders and time sheets in a legible, accurate and timely manner.
- Maintain a clean and safe work environment.
- Perform all work in accordance with established quality standards and safety procedures.
- Assist lower level Field Service Technicians in completing work assignments as necessary.
QUALIFICATIONS
- The trait of being dependable and trustworthy.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Ability to communicate in writing clearly and concisely.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers’ needs while following company procedures.
SKILLS & ABILITIES
Computer Skills
Certificates & Licenses
Other Requirements
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)