Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

Square Financial Services, Inc ("SFS") is Block's Bank. The SFS Product team is building a modern bank with the massive benefit and unique advantage to use the technology, services, and expertise that exists within Block today. We do this by using SFS's unique position as the chartered Bank with direct access to Fedline Financial Services, federal regulators and shared services and technology within Block.

As an SFS Product Manager you will report to the Bank's Head of Product and Strategy and work with our technology team to support bank operations and to enable the Bank to achieve the business objectives and growth initiatives. Your primary customers are the internal SFS teams across finance, compliance, and risk and the Block developers that integrate with external Banks. The team is based throughout the United States and open to remote applicants. The bank itself is in Mountain Time.

You Will:

• Set the Bank's product strategy and roadmap for the Bank's platform technology and infrastructure.
• Execute on the Bank's roadmap with the Bank's engineering team to develop the necessary capabilities and tooling to operate the bank.
• Collaborate with the Bank's strategy team to ensure the Bank's capabilities support the business development pipeline.
• Develop an understanding of the bank's internal customers and jobs to be done across finance, compliance, risk, and operations.
• Partner with the Block business teams to ensure the Bank's Finance and Treasury teams have complete and accurate financial data. Identify opportunities for self-serve and automated solutions to money movement, reconciliation, reporting and accounting.
• Build upon our "Bank Operating Platform" supporting ACH operations with the Federal Reserve, settlement, reporting, reconciliation and other technical infrastructure needs of the bank.
• Understand the needs of Block's product teams and where the Bank can help our shared end customers.
• Define new capabilities for the Bank to unlock opportunities across the Block ecosystem.

Qualifications

You Have:

• 8+ years of product management or equivalent experience on a software platform serving financial services, banking, or payments.
• Experience setting a platform vision and delivering complex projects involving many disciplines.
• Experience working with a high-performing team of software engineers, using Agile software development practices.
• Relevant domain experience of financial service operations.

Even Better:

• Experience building partner bank software integrations
• Familiarity with developer tooling, platforms, APIs or SDKs.
• Technical experience or education in software engineering or a related discipline.
• Financial operations knowledge either in the form of your formal education or in a product management/engineering capacity in a current or past role.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $180,000 - USD $270,000
Zone B: USD $171,000 - USD $256,600
Zone C: USD $162,000 - USD $243,000
Zone D: USD $153,000 - USD $229,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.