Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square is looking for an experienced Senior Designer to join our hardware creative studio team. You will shape the experience sellers have when they shop for hardware on public web. You will lead the creative vision for the evolution of that experience, knowing when to quickly iterate and when to reimagine the path entirely. You’ll find simplicity, structure, and meaning across the holistic seller journey. You will bring a grounded point of view to UI/UX design work, while also being able to easily shift gears to go-to-market work. You will concept, collaborate on, and craft creative across public web, shop-owned channels, integrated campaigns, retail and packaging. You will lead photo and video shoots, demonstrate key knowledge of Square products, and craft a visual language that is easy to understand. Your work will help build awareness and brand affinity by driving the growth of Square hardware and telling the Square story in a meaningful and engaging way at every seller touchpoint.

This is a hands-on senior design role with opportunity to influence our hardware marketing creative and our path to conversion. You will be at the heart of co-creating on-strategy ideas and bringing them to life. You’ll be asked to connect dots, organize thoughts, and develop plans to match the team’s expectations. You will lead projects from concept through execution, QA, and iteration. You will work across platforms - covering web and mobile experiences, visual design, photography, film, and animation.

You’re conceptual, strategic, and kind. You can share and sell your ideas — and you encourage others to share theirs. You sweat the smallest details, understand what it takes to develop excellent creative work, excel in collaboration, and have a passion for inspiring team members. You thrive independently, but appreciate solid feedback. It fuels you to find a new approach that pushes but doesn’t break brand guidelines. You cruise when collaborating on larger launches and also when working alone on smaller projects. You understand and respect copy as an equal in the creative process and discipline, and you know great creative is dependent on how design and copy play together — always. You will report to the Creative Director.

This position is remote from the US or Canada.

Qualifications

You will:

• Create well-thought-out and dynamic concepts that stay true to and elevate Square brand guidelines.

• Lead design thinking for how sellers shop for our hardware and how that experience evolves.

• Partner with copywriters, product designers, design technologists, production designers, project managers, and product marketing to develop and ship creative.

• Translate brand and product strategy into powerful and purposeful creative concepts.

• Approach the seller journey with curiosity and a desire to distill complex problems into simple paths forward.

• Lead brainstorm concepts, design, and art direction across different media and marketing channels, working with both the creative team and external agencies.

• Understand market nuances and partner to localize content across all of Square’s geos.

• Foster partnerships with program management and a cross-discipline team of designers, engineers, writers, product marketers, and strategists.

• Champion brand standards and brand traits in all creative.

• Maintain a high level of creative execution and always look for ways to grow.

• Use customer and industry data to inspire creative concepts.

• Easily take on the biggest projects along with the smallest.

Additional Information

You have:

• 8+ years of relevant experience.

• An online portfolio that showcases web-based UI/UX design and integrated marketing campaign work across channels. 

• Experience leading photo and video shoots.

• Advanced design and storytelling skills, covering multiple formats and channels.

• Working knowledge of production and asset creation in print, digital, retail, packaging, and video workflows.

• An understanding of performance and awareness marketing strategies and tactics.

• Familiarity with new and traditional channels and media.

• Experience partnering with copywriters, designers, engineers, program managers and product marketers.

• An understanding of how to take different points of view and find common ground.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $180,000 - USD $270,000
Zone B: USD $171,000 - USD $256,600
Zone C: USD $162,000 - USD $243,000
Zone D: USD $153,000 - USD $229,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.