Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Square Risk team builds trust with Square sellers and protects Square from bad actors. We enable the growth of our sellers’ businesses and the profitable growth of Square’s ecosystem of products across Payments, Banking, SaaS, and more. 
We’re looking for an experienced Product Manager to lead one of our Banking Risk squads supporting Square’s Banking products, which serve as the indispensable cash flow home for our sellers and a growth engine for Square. You will partner with the Banking team to ensure sellers trust Square Banking with their money and to protect Banking products from the financial and reputational risk posed by bad actors. In doing so, you will define a vision and roadmap to empower Banking with world-class risk detection and experiences. You will bring that vision to life by embedding risk controls into new Banking product launches and by proactively investing for Banking’s future. You will work closely with Banking and Risk organizations, partnering with cross-functional team members from the Engineering, Machine Learning, Design, Operations, Product, and Program teams. 

You will:

• Define and evangelize a future state vision and strategy for Banking Risk in collaboration with Banking and cross-functional Risk partners. 
• Set ambitious goals and ensure progress toward them via regular delivery and continuous insights into performance. 
• Conduct customer-facing research and use data to produce product insights.
• Establish your product roadmap and lead your cross-functional team to completion within the target range.
• Support and influence cross-functional partners so that they do their best work to advance the team’s goals. 
• Deliver with quality, and proactively prevent, detect, and mitigate incidents that have major negative impacts on sellers or Square itself. 
• Address challenging prioritization questions through data-driven approaches that put your customer first. 
• Represent your team, your team’s goals, and your team’s strategy with multiple partners, Banking and Risk leadership, and senior company leaders.

Qualifications

• 8+ years of product management experience developing industry-leading products that have solved complex problems for their customers.
• Influence: Experience building consensus and working with diverse partners across a product ecosystem
• Vision: You’ve formed, gained, and supported essential strategies shaping the direction of your product
• Results: You’re excellent tactically, with experience shipping elegant products at scale.
• Customer empathy: Experience shaping product direction and execution based on customer needs.
• Data-driven: Comfort with setting and debugging metrics/analytical insights. 
• Experience in the Banking or Risk domains building software and/or Machine Learning solutions

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $180,000 - USD $270,000
Zone B: USD $171,000 - USD $256,600
Zone C: USD $162,000 - USD $243,000
Zone D: USD $153,000 - USD $229,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.