Vice President, Technical Services

This is a remote position with 50% travel. Candidates should reside in northeast or central time zones.

Sodexo is seeking a visionary leader to oversee our Technical Services department within Corporate Services. The Vice President of Technical Services will be responsible for providing strategic direction, leadership, and operational oversight to ensure the delivery of high-quality technical services to our clients. The corporate services platform includes both hard FM or engineering services and soft services such as custodial.

This position requires a strong combination of technical expertise, business acumen, and leadership skills to drive innovation, optimize processes, and achieve operational excellence. Also, this role will provide guidance and direction to align technical services with overall business goals.

Key Responsibilities:

• Strategic Leadership: Develop and implement strategic plans and initiatives to enhance the technical services division's performance and achieve organizational objectives. Provide guidance and direction to align technical services with overall business goals.
• Operational Management: Oversee the day-to-day operations of the technical services department, including project management, resource allocation, and budgeting. Ensure efficient and effective service delivery while maintaining high standards of quality and compliance.
• Team Development: Build and lead a high-performing team of technical professionals, including engineers, technicians, and project managers. Foster a culture of collaboration, innovation, and continuous learning to drive employee engagement and development.
• Client Engagement: Collaborate with clients to understand their technical needs and develop customized solutions that meet their requirements. Build strong relationships with key stakeholders to enhance client satisfaction and retention.
• Quality Assurance: Establish and enforce quality standards, best practices, and safety protocols to ensure the delivery of reliable and compliant technical services. Implement performance metrics and monitoring mechanisms to track and improve service quality.
• Technology Integration: Identify opportunities to leverage technology and automation to enhance efficiency, productivity, and service delivery. Stay abreast of industry trends and advancements to drive innovation and maintain competitiveness.
• Regulatory Compliance: Ensure compliance with relevant regulations, codes, and standards governing technical services, including health and safety regulations, environmental standards, and building codes.
• Financial Management: Develop and manage the technical services department's budget, forecasts, and financial performance. Monitor expenses, revenue, and profitability to optimize resource allocation and maximize financial results.

Qualifications:

• Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field; Master's degree preferred.
• Proven experience in technical services management, with at least 10 years of leadership experience in a similar role.
• Strong technical expertise in facilities management, building systems, HVAC, electrical, plumbing, and other technical disciplines.
• Knowledge of relevant regulations, codes, and standards governing technical services and facilities management.
• Demonstrated ability to develop and execute strategic plans, drive operational improvements, and achieve business objectives.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve excellence.
• Experience working in a client-facing role, with a track record of building and maintaining strong client relationships.
• Proficiency in project management methodologies, budgeting, and financial analysis.
• Strong analytical skills and problem-solving abilities, with a focus on continuous improvement and innovation.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 10 years
Basic Functional Experience - 10 years of experience in Industrial Engineering or related field

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.