Assistant, Customer Service

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Assistant, Customer Service

SKECHERS

icon Manhattan Beach, CA, US, 90266

iconFull Time

icon21 July 2024

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Company Description

Headquartered in Southern California, Skechers has spent 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of apparel and accessories, Skechers is a complete lifestyle brand.

With international business representing over half of our total sales, we have product available in more than 180 countries and significant opportunities for continued expansion worldwide. We sell our collections direct to consumers through more than 4,450 Skechers stores around the globe and Skechers e-commerce sites, as well as through a network of third-party partners.

A MULTI-BILLION-DOLLAR GLOBAL LEADER IN THE FOOTWEAR INDUSTRY.

Job Description

ESSENTIAL JOB RESULTS-

  • Respond prompty to inquiries via phone and/or email
  • Provide accurate information about products and services
  • Prepare/Process orders, returns and cancellations
  • Clerical support for Customer Service Representative
  • Collaborate with team members as needed

Qualifications

JOB REQUIREMENTS-

  • Ability to work onsite
  • Working independently and prioritize workload in fast paced environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Positive attitude and willingness to learn

EDUCATION AND EXPERIENCE-

  • High School diploima or equivalent
  • 2-5 years of customer service experience
  • Previous experience with Word and Excel

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

PHYSICAL DEMANDS-

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.

All your information will be kept confidential according to EEO guidelines.

Pay range for this position is $21 - $23 hourly.