Job Overview:

We are looking for a Systems Engineer to join our team supporting our Federal Customer out of Washington, DC. The Systems Engineer candidate must possess a detailed knowledge in theory, application and troubleshooting of networks, servers and desktop applications with the ability to multitask while working through issues on both phone calls and emails.

Responsibilities:

• Perform primary systems administration and OU support for systems and equipment, to include steady-state file print servers, domain controllers, applications servers, media storage systems, access control, hardware installations, wiring/cabling support, equipment rack re-locations, power source support, backup media rotations, installations/upgrades, OS configurations, problem resolution, system administration, data backup/recovery.
• Providing steady-state support for deployed desktop and laptop images using enterprise-wide deployment techniques.
• Execute routine updates to deployed systems.
• Experience in monitoring OS and security patching.
• Support routine software patch updates via a Desktop/Server enterprise management system such as BigFix and Microsoft SCCM.
• Leverage Printer and Multi-function printer enterprise management tools.
  
• Mentor and serve as a technical escalation point for on-site Network Administrators
• Troubleshooting hardware, software, printers, and network issues as well as Active Directory administration; Microsoft Windows 10; Microsoft Server 2012 R2 and Microsoft Server 2016; Microsoft Office 2016 including Outlook and Microsoft Exchange, basic Cisco switch administration using PuTTY and/or Cisco Prime; AirWatch software supporting iOS devices including iPads and iPhones; System Center Service Manager (SCSM) ticketing software; VMware and/or vSphere administration; Microsoft System Center Configuration Manager (SCCM) 2012 used for imaging, application installs and security updates; and troubleshooting EVoIP phones
  
• Monitor systems to ensure compliance with enterprise-wide standards
  

Job Requirements:

**Current and Active Top Secret Clearance**

• 2-4 years supporting network infrastructure in complete, multi-site network environments
  
• Ability and knowledge to perform primary systems administration and OU support for systems and equipment, to include steady-state file print servers, domain controllers, applications servers, media storage systems, access control, hardware installations, wiring/cabling support, equipment rack re-locations, power source support, backup media rotations, installations/upgrades, OS configurations, problem resolution, system administration, data backup/recovery.
  
• Expertise and technical proficiency in providing steady-state support for deployed desktop and laptop images using enterprise-wide deployment techniques.
  
• Ability to execute routine updates to deployed systems.
  
• Experience in monitoring OS and security patching, and to support routine software patch updates via a Desktop/Server enterprise management system. (ex: BigFix and Microsoft SCCM.)
  
• Able to leverage Printer and Multi-function printer enterprise management tools.
  
• Proficient background in administration, monitoring and steady-state maintenance support is required.
  
• Understanding of enterprise-level server and desktop systems and latest Microsoft Server technologies to include supporting deployed hardware and software.
• Ability to support steady-state enterprise-wide upgrades and changes to associated systems.
• Knowledge and experience in supporting steady-state systems Backup, Restore and Recovery procedures.
• Ability to work rotating 8-hour weekend shifts
  

Preferred Qualifications:

• Aruba wireless controllers and access points skillsets would be given extra consideration

EEO Compliance:

Ryde Technologies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde Technologies will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.