We are seeking a Senior Business Analyst to support our client in Washington DC. Please see below for more details.

Solid experience as a Business Analyst, Experience with infrastructure Disaster Recovery or Business Continuity projects, Knowledge with infrastructure platforms

• Work with advanced technical principles, theories, and concepts.
• Be challenged with working on complex technical problems and providing innovative solutions.

• Work with highly experienced and technical resources.

• Work with the project team and business stakeholders/technical leads to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes.
• Work with the ServiceNow development team to validate the solutions for defined requirements.
• Help other Business Analysts on the project team.
• Develop procedures, manuals, and other documentation as needed.
• Develop User Stories based on business requirements provided by the stakeholders/technical leads.
• Document current and future processes and workflows.
• Manage the User Acceptance Testing (UAT) and validation activities.
• Help the Project Management Team as needed.
• All other duties as assigned or directed.

Basic Qualifications:

• Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field
• 5 years of experience as a Business Analyst in the areas of Disaster Recovery / Business Continuity
• 5 years of experience in designing and building business processes
• 3 years of experience with process flow documentation creation
• Understanding of Agile software development practices
• Excellent verbal and written communication skills including presentation skills

Required Skills:

• Solid Business Analyst experience – Disaster Recovery and Business Continuity Projects
• Knowledge and experience with infrastructure platforms

Desired Skills:

• Experience with using ServiceNow Business Continuity Management (BCM) and/or ServiceNow Integrated Risk Management (IRM) modules.
• ServiceNow Certification.
• Previous Government experience

• Master's degree and 6+ years of experience in a training-related field or bachelor's degree and 8+ years of experience in a training-related field
• Must be able to obtain a Public Trust

EEO Compliance:

Ryde Technologies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde Technologies will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.