·         Proficiently handle incoming mail and route it to the appropriate parties, attaching relevant files for the employer's attention.

·         Effectively manage communication, screening incoming calls and correspondence, and responding independently when possible.

·         Provide valuable assistance to the Director in coordinating contractors for scheduled projects, ensuring seamless operations.

·         Skillfully schedule routine vendor maintenance tasks and facilitate smooth communication with vendors, ensuring timely service delivery.

·         Expertly coordinate and arrange meetings, including preparing detailed agendas, reserving facilities, and accurately recording minutes.

·         Maintain meticulous records of staff uniforms, conducted regular inventory checks, and efficiently coordinated replacements and repairs.

·         Efficiently create and maintain database and spreadsheet files, enabling easy access to important information.

·         Facilitate clear communication between the department and contract labor vendors under the Director's guidance, fostering productive relationships.

·         Provide a monthly linen inventory count to the Accounting department, contributing to accurate financial reporting.

·         Meticulously manage all purchase orders for the Housekeeping Department, obtaining approvals, processing invoices, and tracking materials.

·         Assist in the smooth closure of the accounting period, carefully balancing departmental expenses with the general ledger, providing backup for budget variances, and preparing accruals for the next period.

·         Ensure a well-stocked and organized office environment by efficiently ordering and maintaining office supplies and arranging equipment maintenance.

·         Professionally interact with hotel management when the Director is absent, demonstrating proficiency in specific software systems (e.g., FSPMS) to support management tasks.

·         Act as the reliable point of contact for all deliveries, meticulously verifying counts, signing receiving documents, and following proper accounting procedures.

·         Maintain excellent office organization, including efficient file management and managing a busy multi-line phone system to facilitate smooth operations.

·         Assist with various tasks related to wait rooms, staff check-out, and other assigned responsibilities, offering seamless support to the department.

·         Collaborate with the Director and Managers to fulfill special requests or needs from sales and catering departments for events like conventions or weddings, ensuring exceptional service delivery.