Sales Manager

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Sales Manager

Pacifica Hotels

icon San Francisco, CA, US, 94102

iconFull Time

icon7 November 2024

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Hotel Emblem in San Francisco is actively seeking a Sales Manager who is passionate about bringing business to our property. The Sales Manager will maintain existing accounts as well as proactively solicit new business.

Essential Functions and Responsibilities of the job include but are not limited to:

• Responsible increasing revenues by soliciting group business which may include banquet food and beverage, room/site rental, AV and misc revenues on behalf of the hotel through proactive solicitation and prospective, and responding to leads.
• Meet and exceed established revenue
• Will qualify and establish new accounts and clients, nurture and grow existing accounts.
• Participating in industry and civic organizations, networking to gain opportunities for new business.
• Pro-actively pursue, organize and book group business with or without banquet needs for the hotel.
• May be responsible for business transient travel – proactively share shift accounts from competition, grow share of existing accounts, negotiate rates and concessions that align with the hotels overall budget and strategies.
• Maintain ongoing knowledge of the competition's product and current marketing strategies.
• Communicate effectively with all hotel departments to ensure group arrangements are carried out as efficiently as possible.
• Complete sales objectives and ongoing action plan, as directed by the Director of Sales.
• Provide adequate follow-up and solicit repeat bookings.
• Complete quarterly sales objectives and ongoing action plan, as directed by the Director of Sales.
• Conduct hotel site inspection and customer presentations.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Meet and exceed individual productivity goals by booking business that leads to the overall team and hotel success.
• Respond promptly to all sales related inquires and correspondence from customers, prospects and lead referrals.
• Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings.
• Utilize the hotels sales system in accordance with Pacifica standards.

• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Skills/Abilities/Other Requirements: Must have strong English skills, both oral and written. Strong presentation, communication and organizational skills required. Ability to make timely, effective decisions. Ability to prioritize, organize and make good judgments. Ability to maintain good team member relations. Ability to develop and maintain effective guest relations. Ability to work long hours, 5 to 6 days a week. Basic accounting procedures. Computer skills; Word, Excel and PowerPoint. Valid driver’s license with proof of auto liability insurance. Dependable.


Physical Requirements: Frequent driving, walking, standing, sitting. Repetitive bending, stooping, reaching, twisting, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying up to 35 lbs.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. 

Pay range:  $80,000 to $85,000/annually