Pacifica Hotels is seeking an Area Hotel Controller to join the team that will be based in the South Bay Los Angeles Region. The Area Hotel Controller functions as the strategic financial business leader for multiple hotels. The position champions, develops, and implements strategies that deliver products and services to meet or exceed the needs and expectations of our guests and team members. The position requires involvement in all facets of the organization not limited to front office, sales, food and beverage, loss prevention, housekeeping, banquets, and accounting. The position requires consistent financial involvement that helps the total hotel achieve desired flow through without a lapse in quality.
Essential Functions and Responsibilities of the job include but are not limited to:
- Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.
- Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.
- Ensure profit and loss (P&L) accuracy by consistently balancing hotel expense log for overspending or miscoding.
- Develop means to increase profit through proper inventory and spending procedures.
- Work with General Manager(s) on annual budget to ensure expenses and income revenue projections are accurate.
- Ensure all taxes are reported and collected properly.
- Ensure departmental reports are completed on time and that deadlines are met.
- Monitoring and communicating revenue projections and actuals to department heads to encourage financial contribution.
- Utilize interpersonal skills to influence, lead, and encourage others to advocate sound financial/business decision making.
- Work with General Manager(s) to develop monthly financial forecast for expenditures.
- Facilitate monthly P&L critiques with General Manager(s) and department heads to discuss shortfalls in revenue production and overspending.
- Continually communicate any opportunities that may impact NOI to General Manager(s).
- Ensure compliance with Company standards, and develop standards when a topic of concern arises. Implement policy change with proper approval from Corporate.
- Work with Department Heads to ensure all Accounts Payable is properly coded.
- Minimize corrections and adjustments through policy and strong procedural commitment.
- Required to cross-train and be familiar with all duties of Accounting.
- Communicate weekly hotel checkbook, aging status, guest balances, and F&B costs.
- Ensure all new hires and payroll changes are being input correctly into HRIS.
- Ensure payroll is processed on time and accurately.
- Effectively monitor payroll and suggest methods to curve unnecessary overtime or payroll expenditure.
- Monitor Department Heads to ensure they are enforcing breaks and meal periods.
- Ensure hotel deposits are correct and deposited on time.
- Make sure hotel safes are correctly monitored and balanced.
- Monitor aging daily to reduce or minimize any financial adjustments or collections.
- Ensure guest complaints or chargebacks are handled correctly.
- Ensure that accounts payable vouchers are entered correctly.
- Must personally prepare petty cash reimbursements at least monthly, if not more frequently.
- Submit month-end reports to Corporate Accounting.
- Preparation of month-to-date (MTD) spreadsheet.
- Work with front desk managers on any areas of opportunity that may arise with guest accounts.
- Open and check all accounting mail. Separate and distribute to proper individual.
- Attend weekly staff meetings.
- Work directly with staff to accomplish F&B inventory (will not be outsourced or delegated).
- Ensure Cost of Good Sold – Beverage calculation is done after each Cash Bar function.
- Ensure all in-house guests have proper credit.
- Ensure all third-party billing arrangements are current.
- Work with Sales Department to ensure proper credit for incoming groups is correct.
- Involvement in weekend MOD program and lobby ambassador program.
- Effectively communicate through memos protocol changes or new policies.
- Ensure all vendors are correctly insured according to Company standards.
- Observe and make suggestion in protocol that may streamline a process or create financial gain.
- Other duties from time to time as assigned by supervisor.
- Ensure all contracts and agreements are approved by Regional Manager.
- Ensure all barter or trade agreements are approved by Regional Manager.
- Ensure hotel compliance with established accounting policies and procedures, legal requirements, and contractual obligations.
- Conduct monthly credit meeting.
- Ensure hotel is in compliance with Company AR policy.
- Review and approve all Food and Beverage complimentary checks.
- Review and approve all expense reports.
Supervisory Responsibility: Responsible for managing accounting processes and financial well-being of hotel.
Independent Judgment Used: Frequently within the guidelines established by management and to the extent of operating within Company policies and procedures.
Working Conditions/Environment: Indoors, various offices. Access to entire exterior and interior of property.
Knowledge/Education/Experience: B.S. Degree in Accounting plus five (5) years experience preferably in the hospitality industry.
Skills/Abilities/Other Requirements: Knowledge of basic bookkeeping. Computer skills: intermediate to advance skill level in Excel, knowledge of Microsoft Office Products and internet maneuvering skills. Ability to use 10-key by touch, typing, fax machine, and copier machine. Strong communication and organizational skills required. Dependable. Valid driver’s license with proof of auto liability insurance. Reliable transportation.
Physical Requirements: Frequently walking indoors, outdoors, up and down stairs, standing, sitting, bending, stooping, twisting, reaching, lifting, and carrying. Reaching above, at, and below shoulder level. Lifting and carrying unassisted up to 20 lbs.
Additional Comments: Must be aware of the importance of safety and security. Endeavor to be conscious of safety and security at all times. Friendly and courteous to guests and fellow team members at all times.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. Our client also encourages quarterly team building and giving back to the communities in which they work through regular volunteering, and select charity promotions throughout the year.
Salary Range: $90,000-$110,000/year