Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

What We Offer  

• Pay Range: $79,104 to $85,645.86 annualized. Compensation may vary based on skills, experience, education, and location.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!   
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

THE POSITION

• Bilingual English/Cantonese or Vietnamese Required

The Clinical Team Supervisor coordinates and supervises therapists, case managers and/or other clinical services staff as assigned by the Program Director.  Ensures staff provides mental health services including psycho-diagnostic assessment, group and family therapy services. Coordinates cases with the Department of Mental Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures that all supervisees provide an array of quality services to assist consumers in reaching their optimum level of functioning and improved quality of life.
• Provides supervision of clinical hours for staff pursuing licensure.
• Ensures that all client assessments and treatment or case management service plans address impairments and strengths and are consistent with the consumer’s diagnosis.
• Ensures that consumers receive access to timely services including crisis intervention.
• Participates in the recruitment, selection, hiring and training of program staff.
• Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
• Participates in the development of program policies and procedures.
• Performs two chart reviews per staff per quarter consistent with Agency’s and Division’s requirements.
• Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
• Ensures program productivity standards are met through ongoing supervision addressing barriers as they arise.
• Collaborates and consults with community partners to ensure consumers’ needs are met.
• Provides after-hours on-call crisis response/consultation.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.

For positions that perform clinical services: 

• Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate.
• Considers substance abuse and/or co-occurring disorders in treatment plans.
• Completes Service and Coordination Plans, progress notes, and other DMH required documentation in a timely manner and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal, Pacific Clinics and its funding sources.
• Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client’s functional skills, daily living skills, social skills, medication compliance, and linking up to needed community services and support resources.
• Provides outreach, advocacy, and rehabilitative services needed for ongoing cases and in crisis intervention.
• Provides case management, which might include obtaining client information, identifying needs and problems, linking clients and their families to appropriate resources.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
Clinical Supervision:
• Review clinical notes and billing documentation to ensure inclusion of all information required for regulatory billing requirements
• Timely review and approval of notes.
• Guides staff and interns in the development of their work plan, assigned duties responsibilities and scope of authority
• Consults with staff on problems relative to their clients
• Performs managerial duties including, but not limited to:  assigning and reviewing progress of assignments, conducting performance appraisals, developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within the program.
• Identifies staff training needs and ensures development and implementation go programs that address needs participate in delivering training sessions to meet the needs of staff related to clinical/program needs.
• Works closely with QA department to support documentation compliance.
• Takes a lead role in internal clinical documentation audits.

EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:

• Licensed clinician in one of the following categories: Marriage Family Therapist, Licensed Clinical Social Worker, Licensed Professional Clinical Counselor or Psychologist.
• Two years post-licensure preferred.
• Eighteen months post licensure required (unless grandfathered).
• Meets relevant state licensing requirements for billable services.
• Meets requirements of Board of Behavioral Sciences to provide clinical supervision.
o Has practiced psychotherapy or provided direct supervision of trainees, interns or associate clinical social workers who preform psychotherapy for at last two (2) years within the five (5) year period immediately preceding any supervision.
o Complete a minimum of six (6) hours of supervision training or coursework in each renewal period while providing supervision.
• Minimum of three (3) years relevant experience working with chronic and severe mental illness.
• Minimum one (1) to two (2) years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff.
• Bilingual skills in the appropriate language for the Clinics' clients is highly preferred and in some instances required.
• Must demonstrate ability to work as part of a multidisciplinary team.
• Demonstrated ability to work in Windows environment (including Word and Excel).
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.

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Equal Opportunity Employer 

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.