Internal Communications Specialist

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Internal Communications Specialist

Octapharma Plasma

icon Charlotte, NC, US, 28273

iconFull Time

icon21 July 2024

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Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:

Specialist, Internal Communications 

This Is What You’ll Do:

  • Develop content calendars with Sr. Manager, Marketing Communications on a monthly cadence for internal use and employee-facing communications.
  • Create engaging visual and written content in the Octapharma Plasma voice to be used on employee-facing communication channels.
  • Collaborate with members of the Culture & Employee Experience team to communicate new initiatives with employees both in the corporate office and in the field.
  • Assist with the development of comprehensive communications plans and materials for various projects.
  • Conduct research to maintain best practices for platform utilization and engagement with employees.
  • Evaluate internal channel performance and pivot strategy to align with current trends.
  • Provide communications support for executives, including emails and newsletters for internal publication.
  • Monitor and moderate Marketing Communication inbox and requests to address employee inquiries and patterns in feedback.
  • Align with corporate and center staff to curate evergreen content that is relevant to the core values and vision of Octapharma Plasma.
  • Maintain and regularly refresh the internal asset library to include the latest corporate, center, and partnership materials such as photos, videos, and written content.
  • Manage SharePoint site content to ensure alignment with company goals and standards while upholding internal communication best practices.
  • Champion brand standards and ensure consistency of brand image across all internal communications channels.
  • Support Octapharma Plasma’s vision, mission, purpose, and core values.

This Is Who You Are:

  • Excellent interpersonal skills, strong written and verbal communication skills
  • Highly ambitious and ability to think outside of the box
  • Eager to share new ideas and contribute to a team
  • Self-motivated and willing to assume the initiative
  • Attentive to every detail
  • Capable of thriving while working independently

This Is What It Takes:

  • Bachelor’s degree in Communications, Marketing, Sales, or equivalent field and/or experience.
  • One to three years of working experience in internal communications environment and/or healthcare marketing field preferred.
  • Experience working with a national multi-site organization preferred.
  • Demonstrated ability to work with employees at all levels of the organization.
  • Demonstrated ability to effectively manage projects.
  • Previous work experience demonstrating decision-making ability, ability to effectively communicate with and positively influence people, familiarity with fiscal operations, supervisory responsibility, conflict resolution, and customer service.
  • Strong organization, multi-tasking and problem-solving skills and the ability to work well under pressure and meet demanding deadlines.
  • Excellent verbal and written communication skills, including training, presentation, and negotiating skills.
  • Proficiency in popular writing styles such as Chicago, MLA, and APA.
  • Basic computer, typing, and mathematical skills.
  • Experience working in marketing automation platforms and constructing digital campaign logic is preferred.
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) including SharePoint.
  • Excellent people skills that extend to a diverse group of individuals and demographics.
  • Excellent detail-orientation and communication skills, both written and verbal.
  • Digital design experience through Adobe Design Platforms or Canva preferred.
  • Experience with employee app content development preferred.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.

  • Formal training
  • Outstanding plans for medical, dental, and vision insurance
  • Health savings account (HSA)
  • Employee assistance program (EAP)
  • Wellness program
  • 401 (k) retirement plan
  • Paid time off
  • Company-paid holidays
  • Personal time

More About Octapharma Plasma, Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

INNER SATISFACTION.

OUTSTANDING IMPACT.