This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements.  Nomad GCS does not support the H1B Visa for this position.

Position:               Human Resources Assistant
Division:               People + Development
Department:         Human Resources
Schedule:             Full-Time
Reports To:           Human Resource Manager

Overview: Nomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. Our purpose is to be the solution when every minute matters. We seek a candidate that is self-inspired to learn and demonstrates a high degree of customer service while positively contributing to our team.

The Human Resource Assistant plays a crucial part in supporting our Human Resources Department, handling process administration, maintaining essential personnel documentation, and fostering a welcoming environment for our guests and team members. This position is ideal for someone at the start of their HR career, offering a unique opportunity to grow and develop within a supportive and innovative company.

ESSENTIAL FUNCTIONS / RESPONSIBILITY:

Visitor and Administrative Management:

·         Warmly greet vendors and guests, ensuring a professional and hospitable atmosphere.

·         Escort visitors to their destinations as required.

·         Notify relevant team members promptly upon guests' arrival and maintain an organized record of all visits and appointments.

·         Coordinate guest and vendor visits in collaboration with various teams, ensuring smooth arrangements.

·         Arrange and maintain snacks, drinks, and meal provisions for visitors, and ensure timely cleanup of conference rooms after meetings.

·         Manage the organization of space and equipment for special programs, ensuring participant lists are prepared as needed.

·         Direct vendors and deliveries to the appropriate locations within the premises.

·         Contact guests regarding their visits, providing clear directions and necessary information.

·         Efficiently transfer external calls to internal team members.

·         Arrange comprehensive travel plans for team member candidates as needed.

·         Create and publish informational and recreational announcements to team members using HRIS

·         Run errands as necessary to support office operations.

Human Resources Functions:

·         Represent the company at local job fairs, providing information about Nomad and attracting potential talent.

·         Collaborate in creating and updating job descriptions, and post openings on designated platforms to reach a broad audience.

·         Assist with the implementation of the drug testing policy, coordinating with external partners as required.

·         Conduct regular employee surveys to gauge morale and gather feedback.

·         Analyze survey results and implement changes based on feedback.

·         Foster a positive and inclusive workplace culture that aligns with company values.

·         Maintain and provide insights from Strengths Finder reports to supervisors.

·         Assist in securing State or Federal grants related to job training, collecting necessary data for submissions.

·         Clearly explain company personnel policies, benefits, and procedures to team members and job applicants.

·         Develop and implement programs to boost employee engagement and satisfaction.

·         Update and manage the Employee Handbook under the guidance of the Human Resource Manager, ensuring compliance with State and Federal laws.

·         Support the rollout of performance evaluations and reviews, conducting audits as required.

·         Organize company events, wellness programs, and team-building activities to promote employee engagement.

·         Provide administrative support for employee training programs, including scheduling, attendance tracking, and material preparation.

·         Contribute to the development and implementation of HR policies and procedures, ensuring compliance with legal and regulatory requirements.

·         Demonstrate flexibility and a proactive approach by taking on additional duties as assigned.

BASIC KNOWLEDGE DESIRED:

·         Understanding of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

·         Knowledge of customer and personal service principles, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.

·         Proficiency in administrative and clerical procedures and systems, such as Microsoft programs, managing files and records, designing forms, and other office procedures and terminology.

·         Strong written communication skills, with the ability to tailor messages for different audiences.

·         Proficiency in using computers and software for data entry, processing, and information presentation.

·         Commitment to maintaining up-to-date technical knowledge and applying it to the role.

·         Ability to multitask effectively, prioritize tasks, and complete them in a logical order.

PHYSICAL DEMANDS:

·         Ability to stand and sit for extended periods.

·         Manual dexterity to operate office equipment.

·         Occasionally lift and/or move up to 20 pounds.

WORKING ENVIRONMENT:

·         Professional office environment with regular interaction with visitors, clients, team members, and vendors.

·         Typical indoor manufacturing environment. Noise level is usually moderate. Safety glasses and closed-toe shoes are required when on the production floor.

·         Everyday workwear must be business casual/smart casual and appropriate for the office environment.

QUALIFICATIONS & EXPERIENCE:

·         Minimum High school diploma or GED.

·         Previous clerical / front desk experience, 1 -2 years preferred.

·         Some Human Resources experience is helpful but not required.

·         Strong computer skills, proficient with Microsoft Office Suite.

·         Excellent time and project management skills to meet deadlines.

·         Ability to work with little to no supervision.

·         Strong attention to detail.

·         Must have a strong drive to continuously learn about how Human Resources operates, as well as its implemented policies and procedures for the betterment of the department.

·         Valid driver’s license in good standing.

Nomad GCS is an equal opportunity employer, (EOE,) and voluntarily follows affirmative action guidelines. As an equal opportunity employer, Nomad GCS does not discriminate in its employment decisions on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable state and local laws.