FLOATING STORAGE REGASIFICATION UNIT (FSRU) PRODUCT MANAGER, Heat Exchanger Systems

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Position Summary

The Product Manager for the Nikkiso Heat Exchanger Systems FSRU equipment product family is responsible for managing the product development, training, and technical & commercial sales support.

Essential Functions

• Identify current and future customer market requirements by continuously seeking and receiving feedback about our product performance, customer perception, and applications from the customer.
• Establish new accounts and services by identifying potential customers.
• Build on past project successes by formulating new project execution strategies with existing customers.
• Provide product, service, and equipment technical and engineering support by responding to technical inquiries from customers or sales personnel.
• Manage the FSRU product lines of Nikkiso Heat Exchanger Systems by taking a leading role in initiating the product development effort of these products while advising on adaptations of products and engineering services.
• Develop plan with Sales Managers to determine financial objectives per product line/family.
• Assist our sales personnel throughout the organization, including international facilities, with all necessary technical and commercial input to grow our market share.
• Assist with the development of training material and programs needed to increase the knowledge and competence of our sales personnel.
• Develop customer staff by providing technical information and facilitating training.
• Support the Sales Managers efforts to achieve their functional unit objectives in any given market.
• Monitor the business through Salesforce and periodic follow-ups with the Sales Managers.
• Participate in the quarterly Business Review Meetings set by the functional unit.
• Work with the Product Company to ensure that our products are constantly being developed to include innovative features and added benefits to the customer.
• Manage the market pricing between our manufacturing and sales entities, ensuring that our local price strategy is competitive across the different territories.
• Travel between CQP facilities, affiliated companies, and customer facilities as necessary for business development and management initiatives.
• Comply with company safety policies and procedures.
• Promote customer focus throughout the company.
• Support QMS requirements in areas of responsibility for conformance with international requirements and state and federal regulations.

Competencies (knowledge, skills, and abilities)

• Cryogenic heat exchanger & market knowledge.
• Sales support with technical and commercial issues for custom and standard machinery.
• Exposure to pricing strategy and analysis.
• Heat Exchanger system knowledge.
• Fluency (written & oral) of English
• Excellent interpersonal, communication and presentation skills.
• Creative thinking capabilities.
• Negotiation skills.
• Analytical and problem-solving skills.
• Committed team player with drive for success.
• Ability to work under critical schedules having in mind the final targeted results planned by management.
• Ability to travel globally.

Education and Experience

• Bachelor’s degree in mechanical or chemical engineering or related field.
• Heat Exchanger Product and Program Management.
• Experience in cryogenic heat exchanger system design

The competencies listed above are typically acquired through the levels of education and experience listed. An equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills, and abilities required to perform the essential functions of the job may be accepted.

Work Environment and Physical Demands

• Stand, walk, sit, talk, hear, type, and write.
• Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
• Use standard office equipment such as computers, telephones, printers, copiers, etc.
• Lift files and open desk drawers and filing cabinets.
• Work in both office and shop environments at customer and company sites,
• Conditions may vary at each location, yet are essentially the same as listed,
• Global travel.
• Extended stays at a customer’s work site, domestic or international.

Equal Opportunity Employer/Veterans/Disabled

Cryogenics Industries is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Annual Salary

$85,116 - $122,034